My ilo model number mp-556 suddenly stopped working so I put in a new battery and all I could get out of it was a loading screen. I did some researching online and came up with this post <a herf="http://www.fixya.com/support/t202851-ilo_turn">http://www.fixya.com/support/t202851-ilo_turn</a> I followed what he said and it worked.
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dont worry its not that much of a problem, take the cover off the back and spin the battery while its in the mp3.. if that dont work then hit the button a couple of times. it will work after that... i have the same problem and that usualy works for me
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.