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Digital Service Centre Posted on Feb 13, 2010
Answered by a Fixya Expert

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Sony HCD-GNZ77D DEST ERROR - Sony ASSY DVD DECK DP-7S COMBO

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Rehan Zafar

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  • Sony Expert 51 Answers
  • Posted on Oct 18, 2017
Rehan Zafar
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In Dest Error you have to replaced its EEPROM IC. If you haven't its EEPROM Data then I can provide it.

1 Related Answer

omaromid

omaromid

  • 332 Answers
  • Posted on Feb 13, 2010

SOURCE: sony HCD-GNZ77D dvd deck receiver DEST ERROR

if your sound system gives you Desk Error or Desk Read Error, try cleaning it with a lens cleaner, they can be found in many forms in the market. If the problem still insists then your system's lens ( the part which read the optical discs like DVD's CDs etc.) need to be checked by a professional technician, probably would install a new lens on your system. You can comment if you need more clarifications. Best of luck

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Sony HCD-GNZ77D dvd deck receiver DEST ERROR problem.The player does not eject.i press any button the display shows on DEST ERROR only.

Hi haneefa.
It means the *eeprom ic in the video card is faulty. You need to get the *eeprom ic L64 replaced. The only way to solve it is to contact the Sony Technical Support to check your Sony product as it seems all the suggestion didn't work on your unit.

**Depends on your unit ic.

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Sony HCD-GNZ77D dvd deck receiver DEST ERROR

if your sound system gives you Desk Error or Desk Read Error, try cleaning it with a lens cleaner, they can be found in many forms in the market. If the problem still insists then your system's lens ( the part which read the optical discs like DVD's CDs etc.) need to be checked by a professional technician, probably would install a new lens on your system. You can comment if you need more clarifications. Best of luck
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Hi.
Dest error is not reported on any Sony service manual. There are more users reporting same problem on different Sony devices.
Apparently the problem may start after unsuccessful firmware update, or a failed region hack.

If Sony did not list Dest Error in their service manuals, that means that for some reason this problem must only fixed by Sony.

Try first disconnecting power for ten minutes, to see if this can clear the error on display.
Give Sony a call, they will guide through a service reset.
If that does not work they may offer you a free or discounted repair, even out of warranty.
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