Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo
Posted on Feb 25, 2008

Fatal printer error

My printer says "Fatal printer error. Call service. Error code 3802

  • 1 more comment 
  • Anonymous Mar 21, 2014

    when printer is turned on I get error code 3802

  • Anonymous Mar 25, 2014

    Trying to use the printer to make copies

  • Anonymous Mar 31, 2014

    printer won't work . getting error 3802. tryed changing ink & get error 3513. help

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Mentor:

An expert who has written 3 tips or uploaded 2 video tips.

Governor:

An expert whose answer got voted for 20 times.

  • Contributor 41 Answers
  • Posted on Feb 25, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Mentor:

An expert who has written 3 tips or uploaded 2 video tips.

Governor:

An expert whose answer got voted for 20 times.

Joined: Feb 14, 2008
Answers
41
Questions
0
Helped
71242
Points
65

1. First open the top of the unit remove the ink tanks and set them aside.
2. Remove the printhead and then unplug the printer. re-insert the printhead back into the printer. Remove it again and re-insert it. Do this 3-5 times. If you need help doing this, there are instructions on installing a printhead in the electronic manual PDF file provided by Kodak. (What this removal and re-install is doing is scraping of anything that might be disrupting the contact between the printhead and the printer)
3. Now install the printhead and install the ink tanks.
4. Plug in the printer want for it to bootup.
5. If the error comes up again you need to contact to Kodak about getting a new printhead or Return your printer and exchange if for a new one.

Also do be sure to update your software and printer firmware through the Kodak site or through the software provided. These printers print nice photos and the ink is cheep. Dont let this road bump turn you away from them.

Kodak and or I am not responsible for any data loss or any damage to any equipment that occurs as a direct or indirect result of following the procedures described above.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why will my printer not print. shows error 3802. just prints blank page. do have ink.

Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.
0helpful
1answer

Error code 3802

  1. Upgrade your printer firmware to the latest version
  2. If your printer firmware is already up-to-date:
  3. If the error continues:
  4. If the error continues,
for more help visit https://cbrtechsolutions.net or
CBR Tech Solutions
2helpful
1answer

Printer will not clear the Error 3802 , what do I do?

Hello and Welcome to FixYa!
Error 3802 generally occurs in the Kodak Inkjet Printers.
To solve this error Turn the printer off and then turn on, this problem is solved by doing this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If you are still facing this then do it again almost five times & if still your problem is not solved and you still get error code 3802 then probably your KODAK EASY SHARE 5500 All-In-One Ink Jet Printer is in need of servicing by a service professional.
I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you and Keep using FixYa!
1helpful
3answers

Printer wont copy error code 3802

Hi,error 3802 Means Printhead Failure

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it again for (5x)

And if the problem still there,
i will suggest you contact their customer care for further assistance.
0helpful
1answer

Error code 3802

You give scant information for your comment - you don't really ask a question - so I am flying in the dark so to say.

Here is what I did find and I hope you fine it applicable and useful. http://www.fixya.com/support/t4349159-printer_shows_error_code_3802

As I said you dont give much info - like make and model of printer ...
5helpful
1answer

What is error code 3802

"Printhead Failure" (error code 3802)
To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Remove and install the printhead two times.
  4. Wait 30 seconds to allow the printer to reset.
  5. Connect the power adapter to the printer. Turn the printer on if necessary.
    • After the printer completes powering up, the message "Printer access door open" will appear.
  6. Close the printer access door.
If error condition continues, contact Kodak for printhead replacement.

Best of Luck
0helpful
1answer

980-fatal-error

Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.
5helpful
1answer

Error 3802

printer can not talk to printhead... power off. wait. power on
0helpful
1answer

Fatal Error 21H

FATAL ERROR CODE 21H / SERVICE CALL 21 TRANS DET SENS: Malfunction of the OHP detecting sensor

check the OHP detecting sensor (PC3A) (it's at the front above the waste toner sensor pc6)
Not finding what you are looking for?

443 views

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...