Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
My printer says "Fatal printer error. Call service. Error code 3802
1. First open the top of the unit remove the ink tanks and set them aside.
2. Remove the printhead and then unplug the printer. re-insert the printhead back into the printer. Remove it again and re-insert it. Do this 3-5 times. If you need help doing this, there are instructions on installing a printhead in the electronic manual PDF file provided by Kodak. (What this removal and re-install is doing is scraping of anything that might be disrupting the contact between the printhead and the printer)
3. Now install the printhead and install the ink tanks.
4. Plug in the printer want for it to bootup.
5. If the error comes up again you need to contact to Kodak about getting a new printhead or Return your printer and exchange if for a new one.
Also do be sure to update your software and printer firmware through the Kodak site or through the software provided. These printers print nice photos and the ink is cheep. Dont let this road bump turn you away from them.
Kodak and or I am not responsible for any data loss or any damage to any equipment that occurs as a direct or indirect result of following the procedures described above.
Posted on Feb 25, 2008
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Posted on Jan 02, 2017
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