Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Fatal printer error

My printer says "Fatal printer error. Call service. Error code 3802

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  • Anonymous Mar 21, 2014

    when printer is turned on I get error code 3802

  • Anonymous Mar 25, 2014

    Trying to use the printer to make copies

  • Anonymous Mar 31, 2014

    printer won't work . getting error 3802. tryed changing ink & get error 3513. help

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1. First open the top of the unit remove the ink tanks and set them aside.
2. Remove the printhead and then unplug the printer. re-insert the printhead back into the printer. Remove it again and re-insert it. Do this 3-5 times. If you need help doing this, there are instructions on installing a printhead in the electronic manual PDF file provided by Kodak. (What this removal and re-install is doing is scraping of anything that might be disrupting the contact between the printhead and the printer)
3. Now install the printhead and install the ink tanks.
4. Plug in the printer want for it to bootup.
5. If the error comes up again you need to contact to Kodak about getting a new printhead or Return your printer and exchange if for a new one.

Also do be sure to update your software and printer firmware through the Kodak site or through the software provided. These printers print nice photos and the ink is cheep. Dont let this road bump turn you away from them.

Kodak and or I am not responsible for any data loss or any damage to any equipment that occurs as a direct or indirect result of following the procedures described above.

Posted on Feb 25, 2008

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Why will my printer not print. shows error 3802. just prints blank page. do have ink.


Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.

Jan 18, 2016 | Kodak ESP5 AllInOne InkJet Printer

1 Answer

Error code 3802


  1. Upgrade your printer firmware to the latest version
  2. If your printer firmware is already up-to-date:
  3. If the error continues:
  4. If the error continues,
for more help visit https://cbrtechsolutions.net or
CBR Tech Solutions

Jan 19, 2014 | Kodak Printers & Copiers

1 Answer

Printer will not clear the Error 3802 , what do I do?


Hello and Welcome to FixYa!
Error 3802 generally occurs in the Kodak Inkjet Printers.
To solve this error Turn the printer off and then turn on, this problem is solved by doing this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If you are still facing this then do it again almost five times & if still your problem is not solved and you still get error code 3802 then probably your KODAK EASY SHARE 5500 All-In-One Ink Jet Printer is in need of servicing by a service professional.
I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you and Keep using FixYa!

Aug 17, 2011 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Getting problem code 3802


Hello thanks for using Fixya
Error 3802 Mean Print head Failure

Turn the printer Off and On, This problem is solved by this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If the problem still there then do it again almost five times & if still problem not solver and you get error code 3802
then it is probably that your KODAK Esp 3250 Allinone Multifunction Printer is in need of servicing by a service professional.
So go to the KODAK Service Center


Your problem will be solved.

I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below & then write testimonial in your words for appreciation "if it is helpful"
THANKS
Keep Using Fixya

Feb 28, 2011 | Kodak Esp 3250 Allinone Multifunction ( ...

3 Answers

Printer wont copy error code 3802


Hi,error 3802 Means Printhead Failure

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it again for (5x)

And if the problem still there,
i will suggest you contact their customer care for further assistance.

Apr 16, 2010 | Printers & Copiers

1 Answer

Error code 3802


You give scant information for your comment - you don't really ask a question - so I am flying in the dark so to say.

Here is what I did find and I hope you fine it applicable and useful. http://www.fixya.com/support/t4349159-printer_shows_error_code_3802

As I said you dont give much info - like make and model of printer ...

Mar 19, 2010 | Printers & Copiers

1 Answer

What is error code 3802


"Printhead Failure" (error code 3802)
To resolve this error:
  1. Open the printer access door.
  2. Disconnect the power adapter from the printer.
  3. Remove and install the printhead two times.
  4. Wait 30 seconds to allow the printer to reset.
  5. Connect the power adapter to the printer. Turn the printer on if necessary.
    • After the printer completes powering up, the message "Printer access door open" will appear.
  6. Close the printer access door.
If error condition continues, contact Kodak for printhead replacement.

Best of Luck

Nov 17, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

980-fatal-error


Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

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1 Answer

Error 3802


printer can not talk to printhead... power off. wait. power on

Sep 16, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Fatal Error 21H


FATAL ERROR CODE 21H / SERVICE CALL 21 TRANS DET SENS: Malfunction of the OHP detecting sensor

check the OHP detecting sensor (PC3A) (it's at the front above the waste toner sensor pc6)

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