Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Bissell proheat I cleaned a thin carpet and it won't pick up the water. We cleaned the unit and let it sit for a few days and tried again. The water will dispense but the machine will not extract the water from the carpet. Help

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Where the lip of the tank sits on the clear window, is the gasket there? If it is missing, it won't suck up the water. It is black, oblong (#24)and sits in a slot on the clear window providing a seal for the tank. Is the filter clean(#62), should be sitting in the square opening on the bottom of the lid, it sits right over the sucking opening.
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Posted on Feb 26, 2008

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