Question about iLO (2 GB) MP3 Player

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Need help I just bought an ilo digital audio mp3 player fro my nephews B-Day and when I hook it up to my computer. My computer dosen't even read the mp3 player. I have downloaded the disc on my computer and it still did not help? Has anyone else had this problem and do you know if I can fix it?

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  • baptist82 Feb 25, 2008

    When I hook up the mp3 player to the computer thru the usb cord my computer does not reconize my mp3 player

  • Anonymous Feb 27, 2008

    my computer is a windows 2000 ME , the associate told me to plug it the computer without the disc. I did that, and it doesn't show up that i have plugged the device inti my computer and i cant go any further. help help

    RCA pearl flash mp3 player

  • bighairmama Feb 29, 2008

    Just bought for my mother to use during chemo treatments. Have vista and WM11. Put in disc to install but it said that I had to go internet and get updated version. The updated version it took me to was Windows Media 11 that I already have. Plug in usb but my computer does nothing. This is not at all recognized. Tried the website as suggested in packaging but it does not currently exist. Please advise. Would really like to get this to her this weekend.



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1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

Posted on Mar 19, 2008


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