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Toshiba SD3980 is displaying "incorrect disk"

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It usually means that you either have the disk in upside down or its rejecting the disk for a number of reasons such as the disk is scratched or it has something stuck to the bottom. Hope this helped.=)

Posted on Feb 25, 2008

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How unlock a Toshiba sdv398kc dvd?


Toshiba SD1200 / SD1600 / SD1700 / SD210E / SD2109 / SD2150 / SD220E / SD2800 / SD3750

  1. Insert DVD with foreign region code
  2. Wait for the error message to appear
  3. Press M (Memory)
  4. Press 1
  5. Press PLAY

Toshiba SD120E / SD125E / SD220E

  1. Get the multi-region update disc for the SD220E (http://www.geocities.com/its_yahell/toshiba_sd220e.html)
  2. Write it in DAO mode
  3. Switch on DVD Player
  4. Press SETUP
  5. Under the Picture option change Pal/Auto setting to Auto
  6. Press SETUP
  7. Insert the update CD
  8. The following images are displayed: ?'Nabe the Wiz?' and then ?'FIN?'
  9. Remove CD
  10. Switch DVD Player On/Off

Toshiba SD240 / SD350E / SD3960 / SD3980

  1. Open the disc tray
  2. Press 2, 4, 0, 3, 9, 6, 0
  3. Select region using ENTER (9 = multi-region)
  4. Close the disc tray
  5. Power off

Toshiba SD3109

  1. Open the disc tray
  2. Insert foreign DVD
  3. Close the disc tray
  4. Press STOP before the error message is displayed
  5. Press "T" twice
  6. Enter a time of one second
  7. Press PLAY

Toshiba SD43HK

  1. Turn on the player (without a disc inserted)
  2. Press ENTER
  3. Press 8, 4, 2, 6, 9
  4. Press ENTER
  5. If the player doesn't turn off automatically, turn it off

Toshiba 23HLV84 / SD-24 VLSL / D-KR2 / D-R1 / D-R2 / D-R255 / D-R4 / D-VR30 / D-VR4 / MD13N1 / MD13N3 / MD13P3 / MD14FN1 / MD20FM1 / MD20FN1 / MD20FP1 / MD20P1 / MD9DM1 / MD9DP1 / MW20FM1 / MW20FN1 / MW20FP1 / MW20FP3 / MW24FM1 / MW24FN3 / MW24FP3 / RD-X2 / RD-XS34 / RDXS30 / RDXS32 / RDXS52 / RSTX20 / RSTX60 / SD1008 / SD100X / SD106E / SD114E / SD1209 / SD1209 / SD114E / SD1209 / SD1300 / SD130E / SD1402 / SD140E / SD145E / SD1850 / SD1900 / SD2006 / SD2008 / SD2108 / SD214E / SD22VE / SD22VL / SD245 / SD248E / SD24VB / SD250E / SD2600 / SD2650 / SD2710 / SD2715 / SD2805 / SD2810 / SD2815 / SD2850 / SD320V / SD324ES / SD34VL / SD35VF / SD36VESE / SD3860 / SD400V / SD412V / SD4205 / SD44HK / SD4960 / SD500E / SD5205T / SD5907 / SD5915 / SD5980 / SD6915 / SD9100 / SDH400 / SDK200 / SDK220 / SDK330 / SDK350 / SDK530 / SDK730 / SDK740 / SDK750 / SDP1000 / SDP1400 / SDP1500 / SDP1600 / SDP2500 / SDP2600 / SDV290 / SDV291 / SDV390 / SDV391 / SDV395 / SDV396 / SDV593 / SDV65HT / VTD1420 / VTD1431 / VTW2185

Dec 17, 2016 | Toshiba Televison & Video

1 Answer

I have the Toshiba D-R410 it is several years old and I used it for quite a while making recordings in both DVD-R and DVD+R. And now a year and a half later I went out and bought a pack of both...


I believe you only need to format DVD RW disks. These are re-writeable and need to be pre-formatted before use. "R" disks can be extended with additional material before finalization, but existing material can't be written over. They are not formatted before use.

Sep 13, 2011 | Toshiba DR410 DVD Recorder

1 Answer

My sd3980 dvd player wont turn on


Some new dvd/vcr combo (or just dvd players) NEED to be plugged through either the HDMI or component cables (blue/green/red cables) in order to view the DVDs.

Try one of those to see if it fixes your problem.

P.S. don't forget to change the input of your TV to either the connection you are using for the DVD (HDMI or components)

Mar 19, 2011 | Toshiba SD-3980 DVD Player

1 Answer

I have a Toshiba DVD player SD K741. For the past few days, when I load the dvd, I receive a message on my TV screen "Incorrect Disc." What can I do to correct this?


incorrect disk error are common with the user putting in a disc that is not compatible with the player, in most cases it would have been a RW, that was written incorrectly. If this is not the case and it is a original disc you might want to purchase a cleaning dvd witch goes in and cleans the lens.

If that does not work then the unit's lens might be defective at this point.

1. Try other disc
2. try a cleaning disc

If those do not work then the issue is with the lens.

Thanks for your question please do not forget to leave a rating.

Aug 31, 2010 | Toshiba SD-K740 DVD Player

1 Answer

Toshiba DVD player SD3980 Keep getting an incorrect disc or bad message. Have turned it off & tried other discs.


check spindle motor,flexible wire, if this two is ok then your laser is at fault, note; be aware on installing flexible wire if its incorrect it may impair the operation of sled motor , clean clogs and dirts on sled gears

Oct 13, 2009 | Toshiba SD-3980 DVD Player

1 Answer

Toshiba DVR recorder incorrect disk message


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}To reset the Toshiba D-VRX4 DVD/VHSrecorder you turn it on and press and hold the "channel up" and"play" button until you get a message that says, "initializingto factory settings.". When done the machine turns off automatically, and you turn it onagain. Every time mine has stopped working this has fixed it. This might work with yours as well.

Dec 03, 2007 | Toshiba D-VR4 DVD Recorder/VCR

2 Answers

Dvd player doesn't recognize dvd's of any kind


jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Sep 16, 2007 | Toshiba SD-V392 DVD Player/VCR

4 Answers

Toshiba DVR recorder incorrect disk message


I find when my unit gives that same message, if I unplug it for a few hours, the memory resets itself. You may have tried this already, but it does work with my machine. tcast at yahoo.com

Jan 28, 2007 | Toshiba DR4 DVD Recorder

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