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I don't know your particular washer, however, have had some experience with a couple of others. I found that something got caught in the flow line to the pump (in this case one of the plastic clips that holds a bread bag closed). I tipped the washer on its side and removed the pump so I could find the blockage. The location of the pump/outlet hose will be differrent on all washers and models, however, with it tipped over or with the front or possibly the back removed it should be able to be located.
I need to explain our situation.The washing machine forum is just made up of ordinary guys and gals, probably at home and from all over the world, with experience of addressing mostly mechanical and electrical/electronic problems and giving guidance on these for free on the web. In addition the members are not 'affiliated' to, or representative of, any manufacturer of washing machines or detergents whatsoever so we have to be carefull what we say;-0)
Sorry but all I can suggest is that you call your local Samsung service agent to see if it can cure your problems. You do not want to go to the expense of purchasing a different washer!
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Thanks and good luck!
Hello, Thank You for using FixYa. I will be helping you today.If its a front loader just remove all the 1/4 inch screws from the back cover. If its a top load remove the control panel back corner screws flip up control remove two clips unplug lid switch and remove the whole cabinet.The back does not come off the top load whirlpool.
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Yes, I've had this and had to replace the valve assembly, fairly easily fixed once you get the part, and after you discover that the top of the Washer comes off by unscrewing and removing the screws and hinges at the rear top of the Washer and then sliding the top back, away from the front (I had to jar it fairly hard). I hope this helps.
Leaks are probably going to come from one of 4 places:
Door gasket: water should run down the face of the washer from the lowest point of the door.
Water connectors: left rear of machine
Soap drawer: water running down front of machine from the upper left-hand side
Discharge pump and hoses: Right side.
Rear right would probably indicate a discharge hose leak. Front right would most likely be the discharge pump and/or connectors to it. Here's a diagram:
If you don't see any of the easily visible leaks (door, soap dispenser, connectors), try to pop off the front access panel by removing the 3 bottom screws. Once removed try to determine where the leak is originating from...then we can troubleshoot more.If you find this advice helpful, please don't forget to rate me -- trying to get my Guru level so I can offer premium support
If you've not done this before, expect to spend a lot of time. I've replaced these without disassembling the washer's front, but it's an arm-twisting experience to put the inner part of the gasket on, and to attach and tighten the clamp holding it. Haven't tried removing the front panel, if you can, do it - the job becomes much easier.
PS Check shocks and if the washer is leveled enough, door gaskets tear from excessive loads and excessive vibration.
The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.
If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.
Be sure your unit is plugged into a 3 prong grounded outlet as well.
F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.
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Normally there is a front lower panel that can be removed. If there isn't you will need to remove the back panel. After removing the panel you will be able to foind the pump. Make sure before you remove the hoses on the pump you get a pan to catch the water from the washer. If you don;t do this water will go everywhere.