Question about Gateway GT5412 (232587) PC Desktop

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Gateway GT5412 Hard Drive Restore

Here's my problem. I had some issues with the computer's performance so I decided to wash the hard drive and restore everything, as I have done with many computers in the past. The problem I am having is that upon initial installation of the Vista Home Premium restore disc, it loads the files but then stops after rebooting. I read somewhere that there might be a bios file I need to disable but I cannot figure out which one that night be. Any suggestion would be appreciated.

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  • mllkat Feb 25, 2008

    Well....it was well cleaned, dryed, and with hospital corners to "boot." It gets to the point where it says "getting ready to start Windows for the first time" and then my monitor says it is not receiving a signal from the CPU, the screen goes black and that is all. If I restart the computer, it says that Windows was not shut down properly and asks if I want to go into Safe Mode. If I try that, it says it cannot complete Windows installation in "Safe Mode" and I need to Reboot. DOHH!!!

  • mllkat Feb 25, 2008

    I have the Vista Install disc that came with my computer. I tried to install it. As mentioned previously, it gets to the point where it says "Getting ready to start Windows for the first time." At this moment, it goes back to the installation screen, and after a few moments the screen goes black, I see about 5 musical notes and then that is it...Nothing further until I restart the machine and it acts like I did nothing. Frustrating as Heck!!!

  • mllkat Feb 25, 2008

    High Level format? I'm willing to try anything at this point. If you'll pardon my ignorance, how would I accomplish a "high level format?" I really appreciate your time and assistance in this matter.

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Hmmm..bios is not an issue..should install cleanly, assuming the disk is 'washed' well, dried, and folded properly(partitioned)..

he.he

Posted on Feb 25, 2008

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  • Patrick Michaels
    Patrick Michaels Feb 25, 2008

    you gotta love them Windows, laws..laws..laws..

    ok...well..then..let's do a boot from install CD..got one of them?

  • Patrick Michaels
    Patrick Michaels Feb 25, 2008

    hmm..not too good...you may need to do a high level format, on the drive. How long you had the drive, and has it exhibited any symptoms to date, that are not getting it done?

  • Patrick Michaels
    Patrick Michaels Feb 25, 2008

    well..when you do a format, you need to erase it all, and then re partition the drive...then you do a disk check, in dos..

    that takes some effort..


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(from http://support.gateway.com/s/Manuals/Desktops/8510406.pdf)

To restore system software from the Recovery discs:
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2 Restart the computer, then press and hold
R when prompted to display the restore process options. The
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1.Try restarting the computer in safe mode, keep tapping the F8 key as soon as you restart the computer and then from the advance boot options select the safe mode option to boot the computer to safe mode.
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3. If issue persists, reset the BIOS to defaults and then try again.
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Restore3


Hello,

I found these instructions for you on the Sony support site.



Solution
sp.gif sp.gif IMPORTANT:
  • Before performing a recovery, go to the Sony® eSupport Web site at http://esupport.sony.com and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your computer's issue.
  • This model does not require Recovery CDs. Recovery data is included on a special partition of the hard drive.
  • Do not interrupt the power during the recovery process.
  • Before performing a recovery, disconnect any external devices not supplied with the computer such as printers, network cables, cameras, or external storage devices, like hard drives or flash drives.
  • Customers who purchased the Symantec® Norton Internet Security® 2007 software from the Sony Style® store with their computer must create a Norton Account to save their product key prior to a system recovery or the software cannot be reinstalled.

NOTES:

  1. Click the Start button, then click Help and Support . NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.
  2. In the Windows Help and Support window, click Backup & Recovery .
  3. Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
  4. In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

    NOTES:
    • It is strongly recommended that recovery discs be created to help restore files if the operating system will not start. Recovery discs are bootable and can be used to perform a recovery on a properly functioning hard drive.
    • The Windows Backup and Restore option opens the Backup and Restore Center provided with the Microsoft® Windows Vista™ operating system. This provides the ability to save information from the hard drive, such as personal data files, and restore previously backed up data.
    • Computer problems related to hardware can be diagnosed using the VAIO Hardware Diagnostics option.
    • One or more drivers or factory-installed applications may be reinstalled with the Reinstall Programs or Drivers option.
    • The entire (C:) drive can be restored to its original, factory-installed condition by selecting Restore C: Drive .
    • Choosing Restore Complete System will restore the entire (C:) drive, while removing or restoring the Recovery Drive partition. Modifying the size of the hard drive partitions is also an option with this type of recovery. This option requires you to insert Recovery DVDs created using the Create Recovery Discs option.
    • To remove all data from the hard drive, including the operating system, all programs and personal data, choose the Wipe and Erase Data option. This option is provided for the convenience of advanced users who want to install a different operating system, and who want to ensure all data has been removed from the hard drive first. All other users are strongly urged to avoid selecting this option.

Please update me on the same.
Regards
Sammy

Jul 10, 2008 | Computers & Internet

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