Question about Maytag Neptune MAH5500B Front Load Washer

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"FL" light I just bought my neptune washer today when we tried to run it thru a cycle the buuzzes a couple of times then the "FL" shows on the panel.

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  • Anonymous Mar 03, 2008

    *i have the same problem with the FL light coming on and the washer not washing.

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Solution #1 was posted by zeida3.

Posted on Mar 04, 2008

The "FL" error code indicates that the door is not locking. The buzzing sound you hear is most likely the door lock trying to lock the door. It may only be a matter of aligning the door so that it locks properly. Otherwise, you may have a faulty door lock that needs to be replaced.

Posted on Mar 04, 2008

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Hello donaldwoulla,
I’m an owner of a FAV6800AWW not a GURU, this forum automated rating system is way too generous, I will try to help. Do you feel OK to try some troubleshooting? The following troubleshooting assumes you want try a possible DIY fix.
“FL” code is Failed to lock, we will try a few troubleshooting steps. The following test will be done by selecting the Spin Only cycle. First test will be done in service mode.
1. This is from SM; Press Enviro Plus and Spin Only keys for 3 seconds to activate Service Mode. Access Board Output Test by pressing the Delicates key. Display shows “ot” and the lid locks should actuate locking the lid. Does this happen, do you take the “FL” fail code in this process? Hit OFF button to cancel this test.

2. I want to make sure you signal an “OP” alarm to the display. Can you select Spin Only cycle with the lid open press start. Do you signal the “OP” alarm, lid open to the display? If it does close the lid and the “OP” alarm should clear, does it? I’m checking that the lid magnet is in place and the signaling connections are working thru the left lid lock back to the control board.

3. With spin only cycle selected and the lid closed press the Start Button do both lid locks try to close and lock the lid? From your initial post I believe you throw a “FL” to the display very quickly, that is the left and right lid locks do not actuate several times before the control board displays the “FL” fail code. Is that correct?

4. This step requires you to raise the top off the washer you will need to the move the washer out several inches and you should have a helper available to hold the lid up for you. Unplug the washer from the 120VAC outlet. Use this info and the FAV6800A/9800A Service Manual to assist you. To raise the top of the machine, insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point. We are going to reseat the Left Lid Lock plug a couple of times into the Left Lid Lock. We are checking to see if there might be some corrosion on the plug contacts. Take a look at page 34 of the SM. Top right of the page Lid Lock/Reed Switch Removal where the persons thumb is. This is the plug we want to remove and reseat a few times. It may be difficult to do remove so be careful. Mine was very difficult to remove the first time. This lid lock is near the bleach dispenser and other owners have had corrosion issues with this left lock causing issues. After doing this and you have reseated the plug into the left lid lock a few times power up the washer and give it a try.

Just to let you know don’t worry about the right lid lock, it’s signaling and control functions are in parallel with the left lid lock. I’ve had mine disconnected since mid Dec. The left lid lock is the important lid lock. It has the dual functions of signaling the control board that the lid is open/closed by the magnetic reed relay in that lid lock and the lid is locked by contact closure back to the control board in that lid lock. If this doesn’t help resolve the issue we will try removing the left lid lock to inspect if you feel OK to continue. Good luck. Rich

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