Hello. I have Dish Network service with a 500 twin dish. I am locked in with great signal (100+) on satellite 110/transponder 2, but my on screen menu says I'm not receiving signal from sat 119. How is this possible? Previously I only had one cable going from the 119 connection on my dish, directly into my receiver with no connections... ONE cable the whole way. Now, I have moved to a new home about 7 miles south east and cannot get the same channels. Please help.
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Re: Hi. I need help finding 119!
I looks like you are picking 110W with the LNB on your left if you are facing the dish.
Try to get 119W first if you connect the cable to the 119 LNB, once you find 119W that way, you will also have 110W.
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Hi CharlieO my name is Mike of DISH Network and I was reading over your post and seenwhere your 110 satellite is not locking in or on your install summary screen. Iwould be more than happy to help with this issue and to research further I willneed to look at the account to look what satellites they have setup on youraccount. I will need your account number or your phone number; I will leave mye-mail so you can contact me directly. Michael.firstname.lastname@example.org
Hi, Mary with Dish Network Customer Service. The 61.5 Satellite carries mostly High Definition programming. If your Satellite Dish is an older model, it is not equipped to bring that Satellite in. It is the part on the Dish called the LNBF (the eyes) that will pick up the satellites. Your receiver is a Standard Definition, you should be reading the 119 & 100 Satellites. I hope this helped but if you have additional questions, please let me know.
Hello! Dan Busa with Dish Netywork here intermittent signal loss like that is usually caused by some sort of glitch a hard reset ( unplugging it for ten seconds ) will usually resolve this. If your signal strength is at or above 80 that should be fine, but keep in mind you need good signal strength on both the 119 and 110 satellites ideally you should be at 70 .
If you tripod or mount is perfectly plumb and you have the correct information for the settings at your current location then you may have a faulty piece of hardware ensure all connections are tight and that all bolts on the dish are tight. Once you get 119 try gently pulling on the top of the dish and see if that increases the signal stregth and gets you 110 since it is at a higher elevation than 119. let me know if this helps.
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Hi benray there is something else youcan do on that to make sure your getting the strongest signal possible. Youwill need to press the MENU-6-1-1 buttons on the remote. Select Check Switchand Test, after the test is complete select done and then check the signal andif there is still a weak signal we will need to re-point the Dish.
You will need a DP or Legacy twin or quad, or DPP twin without using an external switch. If you use Legacy Duals, or DP Duals you will need a switch. USUALLY a SW21 is used to combine the signals but you may have a different one in use if at all.
The primary thing to remember when using a switch is that you must use the same type of LNB as switch e.g. Legacy switches with Legacy LNB's and Dish Pro switches with Dish Pro LNB's.
Check your LNB type. Legacy LNB's have only a Dish Network Logo on them, Dish Pro has DP on them and DPP have DP PLUS on them.
One of three things could be the cause:
1. Line of site. Must be clear of all obstructions to ensure adequate signal.
2. You have a faulty switch, or conflicting LNB and switch, or no switch at all.
3 you may have a bad port on the LNB.
As a fail safe check that your mount is level and plumb. You also may have the dish pointed directly at 119. Check the Skew and elevation settings as well. If LOS IS THE ISSUE YOU MAY NEED TO RELOCATE THE DISH OR REMOVE THE OBSTRUCTION.
In some extreme cases microwave towers and High Voltage lines also pose a problem but doubt this is the case for you.
chances are that you have only lined up the dish to pick up one satellite. there are several satellites up there for dish and its easy to miss the ones that you need. try to line up the dish keeping this in mind. if that doesn't work, write back.
Lonnie, You have a simple problem,the 119 satellite is lower in the sky than the 119 if you make sure the pole you are mounted on is straight and plum ,then simply raise the dish a few elevation degrees and turn the dish to the left.Your dish is aimed low and to the right.