Question about HP Pavilion dv6000z Notebook
I bought this laptop only 2 months ago and only use it a few days a week and the CD/DVD drive has already stopped working. It no longer detects anything that I put in the drive. I kept trying to put a few different CDs in and it couldn't read any of them. Then the final CD I put in is now stuck in there and the drive won't open!! Just wondering if there is something I can do or is it more likely a hardware problem I should call the HP warranty number about?
I uninstalled the driver while in the safe mode, because I couldn't find it in the device manger when I rebooted it was reinstalled.
Posted on Mar 02, 2009
you have a faulty drive/connector/motherboard or even cd/dvd laser, if it,s warranted. send it back while it,s covered.
Mike @ compurepair.
Posted on Feb 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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