I bought this laptop only 2 months ago and only use it a few days a week and the CD/DVD drive has already stopped working. It no longer detects anything that I put in the drive. I kept trying to put a few different CDs in and it couldn't read any of them. Then the final CD I put in is now stuck in there and the drive won't open!! Just wondering if there is something I can do or is it more likely a hardware problem I should call the HP warranty number about?
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You may have simply 'cooked' the DVD drive and the motherboard on it fried. Replacement drives start at 20 quid for a desktop and 30 quid for a laptop. It's held in with 1 screw if a laptop. Remove the drive, get the model number and replace it.
Use this tool http://www.technibble.com/xpquickfix-repair-tool-of-the-week/ after you choose the fix cdrom option go to your device manager and delete your cd drive then rescan for changes. Works most of the time. We have used this on several occasions on both XP and Vista.
Your cooling fan sounds to have went out,causing it to overheat and shut down.It also could be something in the fan stopping it from turning.Try cleaning it or blowing it out with it off.But it mostly sounds to have went out.
The thing about cd/dvd drives in general is that they die and thats the case here even if you deleted anything of the operating system its self would notice that the cd drive was missing the driver and ask you about it since you havent stated that its safe to say that the drive is dead
I think buying a USB DVD drive is a very sensible idea as internal drives on laptops can be a pain to remove and fit and they are more prone to failure than their desktop brothers because of their flimsy construction.
Without knowing your specific laptop, look underneath about 5 inches from the edge where the drives slides in. You should see a screw there but not holding a panel.
Remove that one screw, pop the drive open and give it a gentle pull, it should just slide out.
Most laptop drives are the same with the exception of the faceplate and the bracket (surround) that is attached to the bare drive.
This is removable and can be transferred to another drive. Careful not to lose any of those tiny screws =)
Provide a CD/DVD cleaner disc and clean it maybe it help;
I encoutered that problem 3 months ago, the DVD ROM recognized only few DVD disc, other DVD's won't even the windows is freshly installed. The laptop was return back to the store they replace it.
However, in your case; it work fine before so maybe i suggest you to clean your DVD rom using the cleaner, if not work then , scan your computer with a potent antivirus, if this not work also, maybe i recommend to format and reinstall the system,
If all of those are not working maybe its time for you to enjoy the warranty of your laptop if the laptop has a warranty. hope this help.