Question about Jenn-Air JCB2280HES Side by Side Refrigerator

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Fridge wont get cold and freezer gets cold then gets warm

Noticed freezer wasn't keeping ice cream solid. Checked temp and discovered both freezer and fridge were warm. Milk spoiled overnight. Freezer had alot of frost so unloaded the unit and let it thaw out. Restarted and temps seemed fine then it did the same thing all over. Repeated again and the same thing.

Checked the seals doubled checked level. This refigerator is 2 months old. WTF?

I see no defrost water catch in the manual. The frost in the freezer is indicative of a bad seal or the door not closing all the way.

What you think?

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  • MAUREENN Apr 11, 2008

    yes freezer actually had snow it it, now fridge will not get cold warm. Jenn air not the best product for what you pay.

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I Had The Same Problem , Went To partselect.com  You Will Find A Solution And Reasonable Priced Repair Parts There

Posted on Apr 18, 2008

Sounds like to me you have a defrost issue. If your fridge is only 2 months old don't sweat it and call out a Whirlpool warrenty certified tech. to fix the problem. And sorry to say age does not matter with fridges any more. The good ole days of fridges lasting 20 years is over now it's 12 years if your lucky.

Posted on Feb 25, 2008

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We first noticed the freezer in our 4 yr old Frigidaire Refrigerator with top freezer (Model FRT18HP7DB7) was failing when ice cream was not freezing. We cleaned the dust off the condenser, checked the...


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
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Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

If you need more help go here:

http://www.applianceaid.com/procedures.html

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TIPS AND TRICKS:
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STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
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Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
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