Question about Lexmark X5470 All-In-One InkJet Printer

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LexMark 5400 Series All-In-One Printer

When the paper gets fed into the printer (I am only putting in one sheet), it gets jammed inside and does not move through. This is a new printer and it's only been used a few times.

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Please make sure your paper isn't the wrong type, some printers are picky and if it's inkjet, using laser-type paper can cause jams easily.

Posted on Feb 24, 2008

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Hi,
try putting several sheets in at a time, they,ll hold 30-50 or more.
Your printer sensors detect paperweight.
Also check to see if theres a paper thickness adjuster anywhere.
Refer to documentation.
mike @ compurepair.

Posted on Feb 24, 2008

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Hi,

To clear a paper jam:

  • Pull Carefully
    If the sheet of paper is visible at the output slot of the printer (in other word, it stopped on its way out of the printer), try pulling carefully on it. If it pulls smoothly and easily, then carefully pull it the rest of the way out. If there is resistance, then stop and go on to the next step.
  • Open the Cover
    Open the printer cover and wait (in the case of an inkjet printer) for the carriage to stop moving. Carefully, slowly pull out any paper that is caught there.
  • Take Care
    Do NOT pull paper out from where it was feeding into the printer (where the blank paper enters the device). The rollers on your printer may only go in one direction, and if you force them the wrong way, you could damage the machine.
Be careful of the following:
  • Laser Printers
    If you have a laser printer, be very careful when pulling out the paper -- laser printers can get hot.
  • Paper Shreds
    If any paper tore, either during the jam or while you were removing them, remove any appliances that you can (paper trays, etc.) and look for the shreds of paper. Try to make sure nothing has been left behind.
If you have frequent paper jams:
  • Don't Overload
    Overloading your paper tray can cause paper jams. Your manual may say that your input tray can hold 250 sheets -- but if you keep getting jams, try loading 225 sheets instead.
  • Check the Paper
    Check the minimum/maximum paper weights that your printer can handle. Paper that is too thick, or too thin, can cause jams.
Goodluck..

Posted on Feb 24, 2008

  • Priya darshan Feb 24, 2008

    Click HERE for more step by step instructions with the diagrams to fix your problem..

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T652n 202.03 paperjam


1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

  • If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.

  • If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:


    1. Remove the top paper tray ('Tray 1').
    2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
    3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
    4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
    5. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.


  • If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:

    • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

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