Question about Canon CanoScan 8400F Flatbed Scanner

1 Answer

Not showing in programs

I installed my Canoscan 8400F like it said. When I came to the step for testing the scanning, it did not show up in the source in any of the photo programs. I tried HP (my computer) support they said contact Canon. I downloaded the driver for Vista there, did not help. I have tried moving the usb connector, turning on &off, turning the computer on & off after uninstalling and reinstalling the software, nothing changes. The test from the control panel says the scanner is working properly. I just can't get it to show up in the programs.

Posted by on

  • msmarsha Jul 14, 2008

    I looked, and it was turned on. I think it just may be Vista.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 111 Answers

Make sure the scanner is turned on. There is a power switch on the side of this scanner.

Posted on Jul 09, 2008

1 Suggested Answer

  • 1 Answer

SOURCE: CANOSCAN 8400F 35mm SLIDES PROBLEM

yes.

Posted on Feb 10, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon 8400F will not scan, error code 5, 155, 45


If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.

Tallon41

Aug 22, 2012 | Canon CanoScan 8400F Film Scanner

1 Answer

When set for scanning any color scheme, each page ends up with a large swath of yellow down the right side of the page. Does not happen in b & w. Canoscan 8400f - approx 4 years old.


if this happens even when you turn off all light in the room then your scanner is shot... if not then you have a light source interfering with your scanner

Dec 27, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

CanoScan 8400F Cannot scan for these reasons: -The


You have a bad scanner lamp, but they are not available as a spare part.

Nov 14, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Dark streak when scanning film on canoscan 8400F


please clean scanner mirror then solve this problem

Sep 06, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Canon 8400f suddenly will not allow neg scan option


just had the same problem, check the connection going into the top part of the scanner at the back and restart which ever program your using... got mine sorted

May 20, 2009 | Canon CanoScan 8400F Flatbed Scanner

4 Answers

Cannot select Negative film source


If you're using Mac OS X 10.5.x, you definitely need a new driver. Download here.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=235&modelid=10242

For Mac or Windows, if film is not an option in the dropdown, then most likely the Film Adapter Unit (Scanner Lid) is not being detected. Check the connection on the back. Make sure the cable going from the lid to the base of the scanner is secure.

Aug 06, 2008 | Canon CanoScan 8400F Film Scanner

1 Answer

CanoScan 8400F


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

May 13, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Scanning B+W shows dots


Don't use Descreen. That is for scanning things such as Magazines that, when looked at very close, appears to have a lot of little dots that can cause a moire pattern when scanned.

Apr 06, 2008 | Canon CanoScan 8400F Flatbed Scanner

2 Answers

Error message 2-178-0. What does this mean.Changed drivers but no change in message?


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Jan 31, 2008 | Canon CanoScan 8400F Flatbed Scanner

Not finding what you are looking for?
Canon CanoScan 8400F Flatbed Scanner Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Scanners Experts

CheckitRight
CheckitRight

Level 3 Expert

1349 Answers

D. E. Hev

Level 3 Expert

1059 Answers

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Are you a Canon Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...