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As with most microphones, these mics use XLR cables. You can get them online or in a music store in many different lengths. What you need is XLR male to XLR female, though most of the consumer-level stores will probably just call them "mic cables." Note that the thing you're plugging into will need to have an XLR input, and will need to provide phantom power in order for that mic to work.
It sounds like you have done everything right. It would be a good idea to check both the mic and Protools system separately. If you can, verify that the mic works using another device such as a mixer. Also try getting a level into Protools using another mic, preferably a dynamic which doesn't require phantom power. If you are trying to use an original MBOX under Windows 7 or the latest version of OSX then it may not work at all.
you cn check the connection b going into the properties of your sound card page and go to the section for input check if the mic shows up have you any drivers loaded for the mic... if you go to setting then control panel look for the sound and audio box there is block there for speech check you mic is selected.. you can try connecting via afront panel usb port as well or via you sound card inputs on the back panel
The behavior you describe suggests that the mic is not getting power. Since it is a condenser mic, it requires what is usually called "phantom power". This should be provided thru the USB port. Check to be sure that the USB port is supplying that power. Check with another port for example. If that fails, you may have a defective mic.
Im having the same probz, got a Hp Pavilion Vista using mobile pre amp usb when i record using a condenser mic XLR nothing is picked up from the channels in Cubase or Nuendo. Im trying to record vocals but the Mic is not picked up and i cannot hear myself in the headphones and it wont transfere to cubase.
It has worked before when i had a desktop, but this only worked with a separate m-audio sound card inside the desktop and i plug in the output jax leads from the desktop (soundcard) to the m-audio usb pre amp
Is this why it is not working for the laptop do i need a Jax connection and where is this audacity