Question about Brother MFC-5440CN All-In-One InkJet Printer

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Will Not print magenta

I have a Canon Multipass 5440. I had a almost full magenta cartridge and it just stopped printing that color. So I purchased a new cartridge and it won't print either. I have ran the cleaning function several times and no help. When I check ink volume it says it's full. I have removed and reinstalled several times and cleaned even more and when I run test print I jut get a few little magenta lines. Please help.

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  • 3 more comments 
  • hollyann1968 Feb 24, 2008

    The test print page shows all colors and there are little lines for all colors that show full except for magenta, that one only shows about six little broken lines.

  • hollyann1968 Feb 24, 2008

    I went to the website and it said that there were no updates available for the product. Thanks for the suggestion. I'm still at a loss. Holly

  • hollyann1968 Feb 25, 2008

    No warranty. This is two years old now. First problem I've had with it. Guess I need to get the wallet out.

  • Suzy Baker Jun 30, 2008

    Magenta will not print. We changed the ink cartridge.

  • Anonymous Jul 11, 2008

    My display shows that color cartridges are empty and they are not. Cannot fax anything at this point.

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  • Master
  • 3,587 Answers

Hmmm...even on a test print page?

Posted on Feb 24, 2008

  • 1 more comment 
  • Patrick Michaels
    Patrick Michaels Feb 24, 2008

    ahh..got it..well..those colors are also a function of fully functioning drivers. go to www.canonusa.com and get a fresh set of drivers,and then try again.

    check your computer warranty here for FREE

  • Patrick Michaels
    Patrick Michaels Feb 24, 2008

    ok..well..then, it appears that your color engine is malfunctioning. still under warranty?

  • Patrick Michaels
    Patrick Michaels Feb 25, 2008

    wow..only two years new? I recommend to anyone that will listen(or is within shouting distance) to buy the best warranty, and get the equipment that comes with that.

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