Question about Philips GOGEAR SA6045 MP3 Player

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Computer Freezes When I plug in my GoGear SA6045 to my computer, my computer freezes up and my GoGear just shows a screen of the battery charging. When I unplug it, after a minute or so, my computer returns to normal function. My GoGear plays just fine, but now I cant sync anything new to the device. Any solutions?

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Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Posted on Feb 25, 2008

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When I try to turn on the MP3 (Philips GoGear Mix) I see a symbol of a battery and then it shuts down. When I plug the MP3 to the computer it shows it is fully charged. What shell I do? Thanks


I have had a GoGear for a while and those things have horrible firmware and are very fragile. I have experienced the same issue myself, so I suggest leaving it plugged in for several hours no matter what the screen says to try and let it charge. It should charge up. If not, try charging via a usb wall charger, which should allow usage of the player while it charges.

Jun 01, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It will not turn on or charge


Hi, the Philips GoGear is a portable MP3 player with additional functionality such as the ability to record your voice or the radio. Some minor problems may develop in the device that keep if from working normally. The most common issues are the GoGear freezing, not powering on and memory-error messages. Troubleshoot your device to return your GoGear to normal operation.

Unresponsive

1. Your GoGear may not respond to button presses from time to time. This is often caused by an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.


GoGear Does Not Power On

2. Problems with powering up the GoGear are often the result of an exhausted battery. If you cannot power on the GoGear, charge the battery with the supplied charger.

In some instances there is an error with the device that is keeping it from powering on. Unlike the errors that freeze the device, errors that keep it from powering on cannot be cleared by pressing the "Reset" button. The errors need to be fixed by using the "Firmware Manager." The Firmware Manager is a computer program that restores your device to their factory conditions. You will be able to use your device again after restoring it to factory conditions, but you will lose all of the data on your GoGear.

To use the Firmware Manager, open the installation CD supplied with your GoGear and follow the onscreen instructions to install the Firmware Manager on your computer. Plug the GoGear into the computer and check that your computer is connected to the Internet. Open "Firmware Manager" on your computer. You will be prompted to "Restore" the firmware or "Update" the firmware. Since you need to restore your device to working order, select the "Restore Firmware" option. Updating the firmware will not delete the files or errors that are causing the GoGear to malfunction.

Once the process is complete and your GoGear can power on again, consider updating the firmware. Updates give your device extra functionality and repair errors in the device.


Hope it helps...

Have a nice day.

Feb 22, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I have a phillips go gear MP3 player and when i turn it on it freezes only the words www.phillips/welcome.com screens shows. how to i fix this?


Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

Sep 02, 2010 | Philips SA3025/37 Flash MP3 Player

1 Answer

Freezes @ gofear screen


Hve you tried upgrading the firmware it can be downloaded to philips web site. If you do then try to reformat it using it service mode. hold back key while pluggin it to your pc.


GB
Enki

Aug 23, 2009 | Philips GOGEAR SA6045 MP3 Player

3 Answers

My Philips GoGear 4GB MP3 player froze up and will not come back.


well if your Philips MP3 GoGear freezes up. find somthing small enough to fit in the reset hole and push it in until it shuts down.if ur light shuts off but is still froze on the same screen hold the power button and it wiil power down all the way.l then turn your gogear on and it will be ready to go TRUST ME I JUST DID IT...HAHAHA

Jul 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Freezes


You have to go to Philips website and upgrade the firmware to resolve the freezing issue.

Feb 18, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Freezing on start up


hi return this cause is defect i know i have one !!!

Jan 02, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Won't charge


I'm having this problem also. I have had it "charging" for at least 12 hours, and the screen still shows the battery filling up.

Dec 08, 2007 | Philips GOGEAR SA6045 MP3 Player

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