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Need help with GE triton

I bought this house almost 2 years ago and had the dishwasher upgraded to this model. We really haven't used it much in 18 months. Now I am ready to use it again, but when I start it, there is a horrible knocking sound under the sink. It only happens when it's trying to fill. Any help would be appreciated! Thanks! Cathy My GE Triton Dishwasher is not working properly. The soap cup does not open, the water does not drain out all the way and the dishes aren't coming out clean. I am in the process of trying to take it apart and see if I can clean the bottom which I am guessing has food debris that is clogging the discharge area. I'd love some helpful guidance. I got the racks out and the screws off the top sprayer and the back conduit but now I can't figure out how to get the bottom piece all the way out. I only was able to remove the top piece that has the turning sprayer. HELP! I told my husband that I could save the service call and do it myself and I want to deliver on that statement.

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  • tinka-wink Apr 29, 2008

    I'M having trouble with my GE model GSD 3400G00WW dishwasher. The water will not drain out, and it also makes some kind of rattling noise. What should I do?

  • pocomoco May 05, 2008

    soap cup spring

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Good day Cathy, Your model, when you say, the back conduit.. would that be the filter/screen (plastic piece) in the far back, that has 1 screw on the left and right sides, and 2 close together... when you remove the four screws, in the area, just behind the two middle screws, is what GE calls, a Collection Chamber. The center rod, is spring loaded and as the water drains, its supposed to push upward, and seal off that screened-in area, that will force the water out the drain line.
( See if you can push it up and down) what can happen, is a piece of (anything-toothpicks, seeds, glass, plastic) gets lodged in between the area that is supposed to be sealed, and then the unit will not drain completely.. after several attempts to clean, it can fill the inner tub.
What you need to do, is to remove the center plunger (that rod sticking through the middle ) to do that the whole center piece must be removed (the rod comes out with it) it will unscrew, counter-clockwise... to get it started is the tough part.. I use an open-end wrench, where it can be held to engage the left and right little tabs, down there (by that rod again) and I use another open end wrench on the one I'm holding against those tabs (automotive guys call it double-wrenching--using one wrench to turn another).. check rubber piece on plunger,make sure its sealing. If it appears, plunger good, & you can't see that something was blocking it from closing. Put it all back together, and test it (you might have) Your next choice isn't fun. in order to replace the collection chamber, you must pull the entire unit out to get to the two 5/16" screws, and replace the chamber or I'm not suggesting you by-pass it, but its been done... the upper port on the pump (that hose leads to the C Chamber, ) is where the water drains on models that don't have a collection chamber. There's a lot of information here, I hope it was helpful, I'm new to this station, but I worked for 25 yrs for the kind folks, who created your project. If I can or you need me to, I have no problem with assisting you further.. Good luck, I think you can do it...

Posted on Feb 25, 2008

  • Dean Collis Feb 25, 2008

    I wanted to add something about the soap cup... Often times, in situations where the water has not reached proper temp. (min 120*) soap will not completely dissolve so it can hamper movement, and on a lot of Ge's the timer,must be in the Off position for the timer cam, to reset, which will allow it to then close too. The other area, you want to check is in the drain sump ( thats the area on the right side) you reached over to gain access to the collection chamber... Take out the 2 1/4 screws, and lift off the plastic cover. Next pull up on the white plastic grill, Be Careful on this next step... you need to reach down inside to check for anything... Broken Glass likes to hide down there so be very careful... if you found something in the C. Chamber.. do this procedure anyway... there's likely to be something too. take care.... Dean

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I solved the problem (the soap cup opens, the tub drains and the dishes get clean now). I took apart everything I could and cleaned each piece, Most had a black moldy slime on them. The parts I took out were the two racks, the conduit up the back and the water sprayer on top and bottom and the little cage to protect the drain. Under the cage in the drain hole I found a piece of broken glass and decaying food debris which I cleaned out. Once I cleaned everything I put it back together and it worked. My husband was very proud because: it worked, there were no left over pieces when I reasssembled it and I saved the cost of a service call.
Thanks.

Posted on Feb 25, 2008

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