Question about Canon PIXMA MP830 All-In-One InkJet Printer

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MP830 Cyan Ink won't print

My cyan color won't print. All the other four colors print fine. I've done all the cleaning and deep cleaning. I even replaced the print head with a new one and installed a brand new cyan ink cartridge. Nothing has worked. Please help.

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  • jrjszats Feb 27, 2008

    I ma having the exact same problom!  My printer worked fine until a couple of weeks ago.  I held off getting a new printer sent but finally did.  2 printers later I thought I had teh problem solved.  Now it is doing the same thing again!  I have reloaded my drivers multiple times.  Any ideas???

  • o_total Feb 28, 2008

    Similar Problem here to, only it is the Pigmented Black that mine will not print, I have done multiple cleans and deep cleans but still no luck

    Any help would be appreciated.

    P.s there is plenty of ink in the cartridge.

    All other colours are fine.

  • Anonymous Mar 08, 2008

    Help. My Magenta Ink won't print. It worked okay the other day, and then yesterday it went caput. Even though it was a relatively new cartridge, I bought a new one and installed that one, but still no Magenta.

  • randyb001 Mar 08, 2008

    Mine won't print magenta. 3 days ago, all printed jsut fine, now all prints come out greenish due to no magenta.

  • Karen Ames
    Karen Ames Apr 28, 2008

    I have same identical problem.  All of a sudden cyan won't print at all.  Same problem with a new replacement cartridge.  Tried a second new cartridge with same results.  Cleaning, deep cleaning, etc. does not seem to have any effect.

  • Simon-l May 01, 2008

    I'm the same, it's with the cyan. Clean, deep clean, everything. Changed carts several times, it's just like something is blocked as all the other seem fine.

  • anna w May 03, 2008

    Exactly the same! Plenty of ink in the cyan cartridge, but it says "U150 The Following Ink tank cannot be recognized." Just happened out of the blue (haha - no pun intended). So far all I've done is take out the cartridge and put it back in. My hubby said the same thing happened to him a couple days ago, and doing that fixed the problem for him, but it's not working anymore. Any ideas?

  • Anonymous May 04, 2008

    My cyan has the same problem and the manual does not say anything about how to fix the problem... Right now I'm trying to unplug and reset the printer somehow.

  • jrjszats May 08, 2008

    Mine was the same.  Canon sent me 3 different refurb. printers.  For the last one, they sent it with a new print head and ink tanks in it and fully tested prior to sending it to me.  IT took that to finally fix the problem.  Now, everything works fine.  It was definitely a pain.  They said they don't know how that could happen but they must have heard more about it now since it seems more common.

  • Anonymous Jun 15, 2008

    Printer printing just fine and the next minute a message designated U150 comes up saying that the computer does not recognize one of the ink colors.(Cyan C-8). The ink tank is half full.

  • Anonymous Jul 28, 2008

    I have the same problem, cyan does not print, and then when I do deep cleaning, the bottom black line also goes blank. What is going on ?

  • Anonymous Dec 04, 2008

    After a year (almost) of perfect printing, I installed replacement color cartriges.Two days afterwards, my Canon PIXMA MP810 refuses to recognise the cyan ink. Removing and replacing it, and all the cartriges, several times, gives the same result.
    What can I try next?

  • mpetal Feb 09, 2009

    #@&$^%* Same problem

  • boca4sale Mar 16, 2009

    Same problem. Cyan doen't print at all (everything else is working fine). Have removed and replaced, unplugged and replugged three times without success.

  • Kathy Lee Oct 19, 2013

    I have the exact same problem with my black. I done all the cleaning and realignment and still no black printing. Odd thing is when I do a test sheet it prints on the test sheet.



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Soaking the print head in non-detergent ammonia works very well. It breaks up the dried ink clots perfectly. (Soaking in alcohol does not work nearly as well.) Be sure the head is completely dry before putting it back in the machine.


Posted on Jul 18, 2010

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I have fixed the problem with my MP830 not printing black. It was the print head. I took the print head out and noticed that the black was clogged.

Apparently as the print head uses such fine jets to get the quality levels up, it seems to be quite common for the print head to become clogged.

There are many ways of unclogging the print head, allot of people I read about used alcohol type liquids to clean with, but I was able to get mine unclogged using warm water, a syringe and some good quality paper towel.

Its a tedious process, but you have to unclog all the dried out ink out of the print head. Some people suggested soaking the print head over-night in water or alcohol, but I was too impatient for this method.

There are two small screws which I undid, this allows the print head to come apart and give you better access to clean. using warm water in a syringe(large needle and body-the type used for re-filling cartridges) squirt water into the offending color hole. you should be able to see all the dried ink comming out.

The paper towel is used to bleed the water and ink through the printhead slots.

If anyone is interested in the method which worked for me, feel free to drop me an email and I can offer some more details, maybe would be easier with a few pics too.

I am outta time, kind of hard to explain in a few paragraphs.

My printer was 2 weeks out of warranty when I did this, there was no way I was going to pay a cent more for a new print head thats for sure.

Use this method at your own risk.

Posted on May 31, 2008

  • o_total May 31, 2008

    forgot the email addy...hehe.....its


  • Level 1:

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To Fix the stupid Cyan, just unplug the printer, it may take more that one time unplug, its stupid problem, printer needs to reset, I have a full ink of Cyan but it says this "There is more than one Cyan" on the dispaly on the printer, and windows that its missing. I don't know what idiots programmed the printer. but screw them.

for cool stuff check out my site

Posted on May 03, 2008

  • killer10 May 03, 2008

    I've also taken out all the cartrages before to reset it thinking nothing is in there.

  • killer10 May 08, 2008

    I found this, bascially u can call up Canon and tell them to send u a replacement Cyan Link Tank. Its there fault the chip in it is bad.


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