Question about RCA DRC247N DVD Player

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TV Guardian on the Fritz

The DVD player suddenly stopped giving substitute words in the subtitles. It only mutes the sound now.

This happened with our last one of these DVD players as well. It continued to mute the sound, but it wouldn't show any words down below. This is frustrating because it mutes whole lines at a time and we have no idea what is being said.

I have tried to change the "CC1" and "CC2" setting as well, but nothing seems to work.

Help?

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Hi, try checking the DVD Region probably your Disc is in the wrong part of the world...

Posted on Feb 24, 2008

  • Matome Rasebotsa
    Matome Rasebotsa Feb 24, 2008

    hi try checking the screen resolution set it to "letterbox"...then check your parental status set it to "general" your default password is probably "1234"...

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Without a remote, how can I change language from English to Spanish?


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I am deaf and must have subtitles (Closed Captions) when I view DVD movies, which I buy, rent, or get from the library. I have 3 DVD players, all set up to show CC. 95% of the time there is no problem. ...


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I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

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Hello shell
I do not believe your problem is with the DVD player. It most likely is with your TV. What happens alot is the picture on a TV is set to a different aspect ratio(ie:4:3,16:9). and sometimes it stretches or zooms the picture, allowing part to be cut off the edge of the screen. This aspect ratio problem can have two causes now that I think of it. The TV or the DVD player. To determine and fix, follow these steps.
PART 1-determining problem-
1 Watch regular TV for awhile and get some infomercials(yes, you have to watch Billy Mayes) on the bottom and edges of the screen, are there words and 800 numbers cut off, if so, your problem is with the TV and skip now to part 2(not step 2)
2 If you can see the whole number and everything , determine if your TV auto adjusts or not. Switch to your DVD player and see if the screens seems to move(shrink or enlarge). If it does shrink or enlarge, your problem is with the DVD player and you can now proceed to part 2.



PART 2-solving problem-
1 By now, you have determined whether the problem is with your tv or dvd player. From this point on "it, it's will refer to whichever has the problem
2 Go into it's menu
3 search for "picture" "video" or "setup"
4 Search for "aspect ratio" or anything containing "4:3" "16:9" or the words "stretch" "zoom" or "widescreen"
5 Set to 4:3 (sometimes 4:3 has multiple options such as stretch, zoom, and normal, if so, select normal)
6 ***OPTIONAL*** If you want widescreen, select 16:9(again if multiple choices, choose normal)
7 Insert or select a DVD and test your subtitles


If this does not work, please post a comment and I will help you further.




Hope this helps and please don't forget to rate
-Chris

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