If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.
Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.
Or you can send it in and they will fix it for you the repair will take about 4 weeks.
If you stop the heat you will have a working Xbox 360 again.
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