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Kensington PilotBoard Wireless Desktop Model#64379 - Mouse does not work

I have a Kensington PilotBoard Wireless Desktop Model# 64379, that offers a wireless keyboard and wirless mouse. Both were working fine before (needed to reboot a few times before). Now I the key board works, mouse stopped working completely, both on Window XP as well as Vista. Appreciate any suggestions.

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  • takesitez Feb 25, 2008

    I pressed the sync buttons several times, but did not work. What worked was pressing and holding it for 10+ seconds. Thanks for the suggestion.

  • arlexl Mar 07, 2009

    My wireless mouse 64279 does not work, the keyboard does. I have tried changing batteries. pressing the bottom below the mouse continously without success, removing and re-installing the software, but nothing. When i put the batteries i see a red ligh though, meaning problably that the mouse is not broke. Please help

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THERE WILL BE ONE BUTTON DOWNSIDE OF MOUSE PRESS IT CONTINUOUSLY TILL IT GETS SYNCHRONISES WITH YOUR PC.
TRY CHANING THE BATTERY AS WELL.
REGARDS
RAFIQUE

Posted on Feb 24, 2008

  • hotatlanta Sep 21, 2011

    This actually worked without changing batteries. Pressing the button underside of the mouse worked by pressing and holding for few seconds until mouse was recognized. Thanks for that suggestion as it worked great.
    Regards
    GENO

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My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
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