Question about HP LaserJet P2015 Printer
Using MS Vista. Intermitent error code when printing.
PCL XL error
Here are the steps to remedy the problem:
1.right click the printer and go to the properties.
2.click on the advanced tab and uncheck 'enabled printing features'
3.click on the general tab and click on 'printing preferences'
4.click on the 'advanced' tab and disable the 'print optimizations'
hopefully it works for you guys.
Posted on Sep 02, 2008
When printing more than 1document in MS word, I get the
following error: PCL XL error
Posted on Aug 12, 2008
FIXED: PCL XL error when printing to a HP printer
I fixed this problem by installing the KB948046 Hotfix from Microsoft (thanks to Brent Follett from forums11.itrc.hp.com for pointing me in the right direction).
To download and install this hotfix, search for “hotfix KB948046” or go to http://support.microsoft.com/kb/948046 and click on “view and request hotfix downloads”.
You will be prompted for an email address, the URL for the hotfix together with a password will be emailed to that address.
Install the hotfix and reboot the system. The problem was fixed for me at this point.
I tried to print before rebooting, but that did not fix the problem, a reboot is essential.
I encountered this problem on a HP 2605 (laserjet) printer (HP2605) that was shared from a Windows Small Business Server 2003 with Service Pack 2 (SBS SP2).
When printing from networked machines the error was printed out on the printer. After installing the KB/948046 hotfix on the server only and rebooting the server, the problem was fixed.
I also installed other updates on the server before installing the hotfix using Microsoft Update.
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I hope you found this useful and this fix works for you. Happy Hunting!
Posted on May 19, 2009
Dear HP Customer,
Thank you for contacting Hewlett-Packard's Commercial Solutions Center.
From your e-mail, we understand that you are unable to install the HP LaserJet P2015 printer software on your Windows Vista, notice an error: "extended attributes are inconsistent ".
Please note that currently, a complete driver solutions is not available for your product. However, we do have an alternative driver solution that you can conveniently find in Microsoft Windows Vista. This driver will enable your product's basic functions to work and can be used until the full driver solution is available.
We suggest you install the native driver for the HP LaserJet 1320 printer. This driver would be compatible with your printer and support basic printing functionality.
The steps given below will help you in installing the native printer drivers on the computer:
1. Turn on the printer first, and then turn on the computer.
2. Close any screen savers, virus protection programs, or other software programs running on your computer.
3. Click Start, Control Panel and select Printers under Hardware and Sounds in the Control Panel Home window.
4. Click Add New Printer, the Add Printer Wizard appears.
5. Click Add a local printer.
6. Select the Use an existing port check box.
7. In the Use an existing port drop-down list, select LPT1: (Printer Port) and then click Next.
8. Under Manufacturer on the Install the printer driver dialog box, select HP.
9. Under Printers, select the HP LaserJet 1320 driver for the printer and then click Next.
10. In the Printer name text box, type the printer name and then click Next. The printer driver starts to install.
NOTE: The name of the alternate driver displays as the default name. Change this name to the name of your printer, if desired.
11. Complete the installation.
12. In the printer folder, right-click on the name of the printer and then click Properties.
13. Click the Ports tab.
14. Change the port from LPT1 to USB or DOT4.
Try printing a Driver test page to check driver functionality. To do so follow these steps:
1. Click Start, Control Panel and select Printer under Hardware and Sound in the Control Panel Home window.
2. Right the HP LaserJet 1320 printer icon and select Properties. 3. Click on the Print Test Page button.
HP expects to complete the certification process for applicable software soon enough. Solutions will be posted as they become available.
We would like to let you know that HP aspires to provide the most up-to-date information on HP drivers and software. You may visit the following URL to receive e-mail updates from HP when a solution is available.
We regret any inconvenience caused and sincerely appreciate your patience in this regards.
If you have any other questions, please write back to us. We will be glad to assist you.
Once again, thank you for contacting Hewlett-Packard's Commercial Solutions Center.
NOTE: Our advice is strictly limited to the question(s) asked and is based on the information provided to us. Problems and solutions may depend on the nature of your system environment and various other parameters that are unknown to HP; therefore, HP cannot assume any responsibility or liability. Please be advised that technical information changes as new data becomes available, therefore, HP recommends that you check back at our technical support web site located at http://www.hp.com/country/us/en/support.html regularly for possible updates. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information.
Posted on Apr 07, 2008
Solution #4 ... ummmmm why do you ask such stupid questions.... this is clearly a driver issue.... Printers require drivers just like all other devices installed in a computer....
Posted on Sep 20, 2008
Why is the answer given about driver installation, but the problem is about printing?
Posted on Aug 14, 2008
Tips for a great answer:
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