Question about Xerox WorkCentre 220 All-In-One Laser Printer

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Scanner locked. how to unlock

I receive a message stating the scanner is locked but there is no button to unlock the scanner. How can I get this solved?

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The scanner latch should be on the left side of the scanner.
You can try powering it off and on. Something is catching the scan head.
You should have a one year warranty on that product also if you need to call Xerox.

Posted on Feb 25, 2008

  • Rick Kasper Feb 25, 2008

    Sorry, When I say power down, I mean unplug it for about 10 minutes and let it totally power down.

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Please tip and trick in my profile: http://www.fixya.com/users/budmrtn

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