Question about Xerox WorkCentre 220 All-In-One Laser Printer

1 Answer

Scanner locked. how to unlock

I receive a message stating the scanner is locked but there is no button to unlock the scanner. How can I get this solved?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

The scanner latch should be on the left side of the scanner.
You can try powering it off and on. Something is catching the scan head.
You should have a one year warranty on that product also if you need to call Xerox.

Posted on Feb 25, 2008

  • Rick Kasper Feb 25, 2008

    Sorry, When I say power down, I mean unplug it for about 10 minutes and let it totally power down.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bizhub C35 unlock scanner


REMOVE THE LOCK , SEE UNDER THE SCANER UNIT

May 01, 2014 | Printers & Copiers

1 Answer

Hi I have just purchased a Samsung CLX- 3185 Colour printer, scanner and copier and the screen states ' Scanner Locked'


The scanner may have a locking lever that locks the scanner head so you can transport it without damaging the scanner head.
Locate the locking lever and unlock the scanner head.

Jan 23, 2011 | Samsung CLX-3160 All-In-One Laser Printer

3 Answers

I have the message "Unlock scan head" when I turn the screw to the left to unlock it, I get the same message. Is there anything else I should be doing?


If you receive this error even after unlocking the scanhead xerox suggests replacing the scanner assembly. Item Inc offers this part on exchange for much cheaper then xerox. Here's a video to show you how to fix this error/replace the scanner.">

Aug 05, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

The error message is saying the scanner is locked i took the steps to unlock it but i still get the same message


If you opened the lid in the same manner as you would to replace the ink cartridges and made sure that the switch on the right side underneath the lid was in fact unlocked, turned off the unit, waited a moment (up to 60 seconds) and turned the unit back on, but still receive the message saying that your scanner is locked, then you will need to use a Phillips screwdriver to remove the top cover and make sure that the scanner head is not somehow jammed. Usually you can hear the gears and motor spin up when the scanner head is unlocked. If you cannot, you may have a bad scanner head.

Aug 03, 2010 | HP OfficeJet 9120 All-In-One InkJet...

1 Answer

The printer will not print I receive an error message


undr the scanner the is a lock.Unlock it...it looks like a switch.The scanner does not righ the home position

May 29, 2010 | Samsung CLX 3160fn All-In-One Printer

1 Answer

I just purchased a Samsung SCX-4500 and the scanner head is locked. I know scanners are often locked for shipping, but I do not see a release button anywhere and there is nothing in the manual on how to...


check where paper comes out,look up and see if there is a gliding style switch,ith lock and unlock sides,if it doesn't have one scanner faulty.have seen alot of these with samsung printers.

Jul 19, 2009 | Samsung SCX-4500 Laser Printer

1 Answer

Samsung CLX 3170 scanner locked


Many scanners contain a scanning head lock to keep the scanning head from moving during shipping. This may still be still be in the lock position. All scanners are different but check the documentation on how to remove the head lock.

Dec 25, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Error: Release the scanner lock switch:


The scanner lock is locked pls unlock it dude...

Mar 15, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

Lexmark x5150 scanner locked


Unlock Scanner message
The scanner is locked. to unlock it
1. Press Power to turn the All-in-one off.
2. lift the scanner unit until the scanner support holds it. To the left and beside the scanner support is the scanner lock
3.pull the scanner lock toward you to unlock the scanner.
4. close the scanner lid.
5. power on.

Feb 19, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Dell A940 - Unlock Scanner then press power


See

http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

Dec 08, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Xerox WorkCentre 220 All-In-One Laser Printer Logo

Related Topics:

660 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...