Question about Motorola Mobility RAZR V3

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Fatal error during installation - There was a problem installing this hardware: Motorola USB modem

For some reason I have to reinstall my USB driver & MPT. I also reinstall my Win-XP (SP-2). Now when I connect my mobile with the USB cable it shows that “There was a problem installing this hardware: Motorola USB modem”. It also says “Fatal error during installation”. Can any one tell me how to solve this problem?

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  • jakjas Feb 25, 2008

    Ok STR8JCKTED. I'll stop trying to use my phone as a modem. But tell me how can I send & recive picture & ringtone from PC to phone? It's not working. Please tell me what to install, from where to download( must be free download) & how to install them step by step. I don't have the installtion cd.

  • kngfrmqns4 Mar 05, 2008

    when I want to check a text or send a text message, the screen goes black with red letters sayong fatal error....help?

  • Anonymous Oct 09, 2008

    every time i connect the v3 razr to computer and i have the p2k commander software and all it says connection failed on the computer

  • Anonymous Mar 12, 2009

    Same here. Running XP/SP2.
    Have the "Fatal error during installation". Nothing seems to help. I reinstalled the MPT several times, updated the drivers from motorola to latest version (3.7.0), tried to update the driver from Device Manager.... all to no avail.

    Anyone got an idea how to solve this?


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  • 42 Answers

WHAT ARE YOU TRYING TO DO USE YOUR PHONE AS A MODEM..IF SO IT SOUNDS LIKE YOU MAY HAVE A BAD PROGRAM TRY TO GOOGLE UP DRIVER FOR YOU PHONE AND RUN PROGRAM FROM CURRENT LOCATION..IF YOU ARE USING THE PHONE AS A MODEM ,SAT.OR DSL IS CHEAPER...IF YOU ARE NOT ONLINE TRY TURNING YOUR FIREWALL OFF AND GO SLOWLY THROUGH PROGRAM WIN INSTALLING ,FIRST UN-INSTALL OLD PROGRAM THEN INSTALL AGAIN DO NOT NEVER CONNECT ANYTHING UNTIL IT TELLS YOU TO SO MANY PEOPLE GET AHEAD OF THEMSELVES AND IT CONFUSES THE PC.
GOOD DAY
KZ

Posted on Feb 25, 2008

  • KENNY ZIMMERMAN
    KENNY ZIMMERMAN Feb 25, 2008

    what carrier do you have.sprint already caught me.i tried to hook up and it cost me sixty something dollars because it figured out my phone was hooked to pc.but i have seen some for free like you said it just depends on the carrier

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