Question about Motorola Mobility RAZR V3

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Fatal error during installation - There was a problem installing this hardware: Motorola USB modem

For some reason I have to reinstall my USB driver & MPT. I also reinstall my Win-XP (SP-2). Now when I connect my mobile with the USB cable it shows that “There was a problem installing this hardware: Motorola USB modem”. It also says “Fatal error during installation”. Can any one tell me how to solve this problem?

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  • jakjas Feb 25, 2008

    Ok STR8JCKTED. I'll stop trying to use my phone as a modem. But tell me how can I send & recive picture & ringtone from PC to phone? It's not working. Please tell me what to install, from where to download( must be free download) & how to install them step by step. I don't have the installtion cd.

  • kngfrmqns4 Mar 05, 2008

    when I want to check a text or send a text message, the screen goes black with red letters sayong fatal error....help?

  • Anonymous Oct 09, 2008

    every time i connect the v3 razr to computer and i have the p2k commander software and all it says connection failed on the computer

  • Anonymous Mar 12, 2009

    Same here. Running XP/SP2.
    Have the "Fatal error during installation". Nothing seems to help. I reinstalled the MPT several times, updated the drivers from motorola to latest version (3.7.0), tried to update the driver from Device Manager.... all to no avail.

    Anyone got an idea how to solve this?


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  • 42 Answers

WHAT ARE YOU TRYING TO DO USE YOUR PHONE AS A MODEM..IF SO IT SOUNDS LIKE YOU MAY HAVE A BAD PROGRAM TRY TO GOOGLE UP DRIVER FOR YOU PHONE AND RUN PROGRAM FROM CURRENT LOCATION..IF YOU ARE USING THE PHONE AS A MODEM ,SAT.OR DSL IS CHEAPER...IF YOU ARE NOT ONLINE TRY TURNING YOUR FIREWALL OFF AND GO SLOWLY THROUGH PROGRAM WIN INSTALLING ,FIRST UN-INSTALL OLD PROGRAM THEN INSTALL AGAIN DO NOT NEVER CONNECT ANYTHING UNTIL IT TELLS YOU TO SO MANY PEOPLE GET AHEAD OF THEMSELVES AND IT CONFUSES THE PC.
GOOD DAY
KZ

Posted on Feb 25, 2008

  • KENNY ZIMMERMAN
    KENNY ZIMMERMAN Feb 25, 2008

    what carrier do you have.sprint already caught me.i tried to hook up and it cost me sixty something dollars because it figured out my phone was hooked to pc.but i have seen some for free like you said it just depends on the carrier

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1 Answer

I can't connect my V3x as modem... driver cannot be installed. fatal error during installation. but i cannot find the modem driver. where can i download it for free :)


Search google for mod my moto. I dont yhave the URL at work for the site, but in it's forums are all the drivers for each type of motorola phone as well as detailed usage, if you don't mind digging a little

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Motorola cell phone W230


I own MotoYuva W230 and am also struggling to do the same.
The W230 seems to have builtin modem.
First of all we need to install the drivers from www.motorola.com/support/w230 and download the file from link USB modem drivers. Install it and it will create a virtual COM port for the modem.
Open HyperTerminal and try to connect to the port it. You can check the actual port number from "device manager" on WinXP.
Once you connect it will say "AT command Interpreter ready"
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after last command if your GPRS is active, the icon on topline will change to connected.
This hints to presence of GPRS modem but I am still not able to connect using my phone.
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Taking From :
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Motorola V3i Modem driver for windows vista


http://direct.motorola.com/hellomoto/in/support/driversNplugins.asp?country=aus&language=ena

hey guys try this link to download the usb drivers.. it might work on vista cuz this is the latest possible version

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4 Answers

To know my the free download software of my phone


For those who are having connection problem with moto

Step 1. Get the software

Go to Motodev and download Motorola USB Driver (you will need to register)

Also download your chosen p2k program e.g. p2kMan

It would also be a good idea to locate RSD Lite – you will have to use Google to find this as it is classed as warez and we cannot give
links.

Step 2. Install the driver program

Extract the file “Motorola_EU_Driver_Installation.msi” from the zip file you downloaded.

Double click on this file and the installation will start.
2j10nef.jpg

Click next and the EULA will appear
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Click on "I Agree" (obviously having read the agreement first Angel), then next.

The program will now install
477ybv9.jpg

Click close to end the install procedure

During the installation process you may see the following screen 1 or
more times
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Should this appear hit "Continue Anyway"

Step 3: Install the drivers

You will now have a new program group in your start>programs menu -"Motorola Driver Installer", with a shortcut called "Motorola Driver Installer.exe" within it.

Make sure the phone is disconnected at this time.

Run this program, and it will check whether the drivers are already
installed, when this is complete you will see the following screen
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Under "Operation Mode" (lower left), select "Clean and Reinstall" (the bottom option).

Then hit "Start"

The program will then do its thing. When it is finished hit "Exit"

You may get the message about Windows Logo testing again - if you do hit "Continue Anyway"

Step 4: Connect the phone

Make sure the phone is turned on then connect the USB cable. It is best
to use a USB port on the rear of the PC rather than front mounted ports
as these sometimes connect to the motherboard via a hub

When you plug the phone in Windows will find new hardware - Motorola
Phone (V3), then Motorola USB Modem. The installation should
complete without intervention.

You should now be able to connect using Mobile Phone Tools, the phone
should also be charging.

We now want to install the P2k Drivers. First make sure MPT is not
running.

Now with the phone still connected run one of the P2k programs, I generally use P2kMan - but thats just me. Its best not to use p2k Tools as this may start in AT mode and confuse matters.

When you do this Windows should find several new devices and after a
short while the new hardware wizard will run. In the rare event the new
hardware wizard does not start, install and run RSD Lite.

The first screen to appear asks if you wish to connect to Windows Update
4doul8l.jpg

Select "No, not this time", then click on "Next"
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Choose "Install the software automatically (Recommended)", then hit "Next"

The driver for Accessories Interface is then installed, after a short
while the following screen is displayed
43zbj10.jpg

Click "Finish"

The new hardware wizard will then run again
4doul8l.jpg

Once again select "No, not this time", then click on "Next"
44vvxc1.jpg

This time the wizard asks for drivers for "Data Logging MCU Interface".

Choose "Install the software automatically (Recommended)", then hit
"Next"

Again the drivers are installed then after a short while the
following screen is displayed.
2en6n47.jpg

Click "Finish"

The new hardware wizard will then run for a third time

At the first screen select "No, not this time", then click on "Next" in the same way as before
2qixsnl.jpg

This time the wizard asks for drivers for "Test Command Interface".

Choose "Install the software automatically (Recommended)", then hit "Next"

Again the drivers are installed then after a short while the following screen
is displayed.
2iu6ni0.jpg

Click "Finish"

Your P2k drivers are now installed and the P2k programs should
recognise the phone

Remember if you connect using a different USB port in the future,
Windows will recognise new hardware and you will need to repeat these
steps

Step 5: Flash Interface Device

If at anytime you choose to flash your phone you will need the Flash
Interface device installed. This device is used to communicate with the
phone while it is in bootloader mode.

In order to run the hardware installation wizard for this device you
can do one of two things. Either use RSD Lite to flash the phone as
normal (browse to the file and hit start) and RSD Lite will switch the
phone to bootloader mode for you. Alternatively you can start in
bootloader manually (hold * and # while turning the phone on), then
connect the USB cable.

Either way the new hardware wizard will run again.
4doul8l.jpg

As before select "No, not this time", then click on "Next"
314uwpu.jpg

Choose "Install the software automatically (Recommended)", then hit
"Next"

Again the drivers are installed then after a short while the following screen
is displayed.
441m1jo.jpg

Click "Finish" and you are done - you can now flash your phone with RSD
Lite.

Once more remember if you connect using a different USB port in the
future, Windows will recognise new hardware and you will need to repeat these steps


Last edited by mikekay10 on Sat Jan 13, 2007 6:08 pm, edited 2 times in total

Nov 28, 2007 | Motorola Mobility RAZR V3

2 Answers

Motorola phone tools


go to www.motodev.com and sign-up then download the usb driver

Oct 30, 2007 | Motorola Mobility RAZR V3m Cellular Phone

1 Answer

Samsung SGH-D900


GO TO THE WWW.SAMSUNGMOBILE.COM TO DOWNLOAD THE USB MODEM DRIVER

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