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Does the set have a earphone jack? if dirty or damaged it will cut the TV sound out---about the only other possible reason is a audio problem in the TV itself---if possible put ear up to speaker to see if any sound or buzz is heard.
Picture Status Memory(PSM): Selects excellent preset picture controls for multi-media, personal, movies, sports, and weak signal programs. usually on remote control, or in TV setup. You need to use your manual and turn it Off.
if this is a portable tv or an older one your state might have gone to digital programming therefore you can only get canada stations only. but try your brightness/contrast controls and make sure they are not low.
I had the same problem. After running the channel scan off the menu keys,( which by the way didn't work the first time ) it did correct the problem, it also took several minutes to complete the scanning.
Hope this helps.