Question about Toshiba Satellite Pro M15-S405 Notebook

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Continuous loop and cannot charge battery

My Toshiba seems to go into a loop and the screen freezes. I must shut down by pressing the 'start' button.
The original battery would not charge so I replaced the battery but I still must use a power adapter.

I have started fresh several times using my recovery disk. Each time I immediately installed Norton Security. The screen freezes when I add software and updates. Windows service pack 2 caused the screen to freeze.

Do I need a new hard drive or new ram?

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  • rwilliams146 Mar 03, 2008

    I only have the battery charging problem. The laptop works fine off of the AC adapter and will work off of a charged battery however, the battery will not charge.



    I purchased a new battery and from the factory it had a fifty percent charge. I let the laptop charge overnight but the battery was still at fifty percent the following day. I ran the laptop off of the battery down to thirty-six percent.



    Still not indication of charging.



    Thanks,



    Randy

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Windows service pack 2 is a huge update and takes a long time to complete, I will suggest walking away from your computer and having lunch, go to sleep, watch a movie, etc... while the update finishes. If you have already done this with the same result? I would look for a Windows XP SP2 disk (XP with service pack 2 integrated) and try that. Otherwise Microsoft sent out many disks containing the SP2 update itself on a disk, and you could try the SP2 update from one of those (if you can find one) after your clean install.
Good luck.

Posted on Feb 24, 2008

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