Question about Toshiba Satellite Pro M15-S405 Notebook
My Toshiba seems to go into a loop and the screen freezes. I must shut down by pressing the 'start' button.
The original battery would not charge so I replaced the battery but I still must use a power adapter.
I have started fresh several times using my recovery disk. Each time I immediately installed Norton Security. The screen freezes when I add software and updates. Windows service pack 2 caused the screen to freeze.
Do I need a new hard drive or new ram?
Windows service pack 2 is a huge update and takes a long time to complete, I will suggest walking away from your computer and having lunch, go to sleep, watch a movie, etc... while the update finishes. If you have already done this with the same result? I would look for a Windows XP SP2 disk (XP with service pack 2 integrated) and try that. Otherwise Microsoft sent out many disks containing the SP2 update itself on a disk, and you could try the SP2 update from one of those (if you can find one) after your clean install.
Posted on Feb 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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