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Had the same problem myself , ONCE. You have to make sure that the paper is completley straight in the feeder. And make sure that the sheet holders are at the right size, ie, Close to the paper, well not close but touching.
You may also have something else in the sheet feeder. Took me a week to sort my problem found out that a pen had got slipped into sheet feeder.
Hope this helps..
Remove the jammed paper following the procedure below.
(1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is easier.If the paper tears and a piece remains inside the printer, turn the printer off, open the Front Cover, and remove it. Be careful not to touch the components inside the printer. After removing all paper, close the Front Cover and turn it back on.If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically.
(2) Reload the paper in the printer, and press the RESUME/CANCEL button on the printer. If you turned off the printer in step 1, all print jobs in queue are canceled. Reprint if necessary.
Make sure to clean the paper feed rollers if paper is not fed properly. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this only when necessary.
1. Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder.
2. Open the Printer Properties dialog box.
3. Click the Maintenance tab and then Roller Cleaning.
4. Confirm the message, and then click OK.The Paper Feed Rollers will rotate as they clean.
5. When the message appears, load three or more sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.Set the Paper Thickness Lever to the left.
6. Confirm the displayed message and click OK.The paper that is loaded in the printer will feed through the printer and be ejected.
7. When the confirmation message is displayed, click OK. If this procedure does not solve the problem, clean the surface of the roller with applying a slightly moisten cotton swab with water to wipe off dust or stain.
If the problem still persists, contact a Canon service representative.
If paper doesn't feed, remove it from the
sheet feeder. Reload it against the right edge, behind the tabs, then
slide the left edge guide against the paper. Make sure the paper is not
in front of the feeder guard.
If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
Don't load too
many sheets at once (up to 20 sheets of photo paper, 80 sheets of
Premium Bright White paper, or 100 sheets of plain paper).
There is a button on the printer where u can set it to take paper from the sheet feeder or the tray at the bottom!Make sure that its set to take paper at the back!Good Luck!
If the paper feed rollers are not clean, they may slip and cause paper feeding problems. The problem may be alleviated by performing paper feed roller cleaning.
1. Open the Printers folder.
- For Windows XP Home Edition
Click/Select "Start," "Control Panel," "Printers and Other Hardware," and "Printers and Faxes."
- For Windows XP Professional Edition
Click "Start" and "Printers and Faxes."
- For Windows 2000/Me/98
Click/Select "Start," and "Settings," then "Printers."
2. Right-click the icon of the printer for paper feed roller cleaning, and select Properties from the displayed list.
3. Click the Maintenance tab and click Roller Cleaning.
4. Remove all sheets of paper from the auto sheet feeder, and click OK.
5. Confirm the message to be displayed, and click OK. Do not try other operations until printer's operation completes.
6. When the printer's operation is completed, follow the confirmation message to load three new sheets of A4 or letter-sized plain paper in the auto sheet feeder
7. Click OK.
8. Confirm the message to be displayed, and click OK. Do not try other operations until all the three sheets are ejected.
Memo:
The printer prints nothing on those sheets.
9. When all the three sheets of the paper are ejected, paper feed roller cleaning is completed.
10. Click OK.
Performing Roller Cleaning is completed.
Hello there,If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for Laser printers. You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer. do not forget to rate this solution....good luck
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull
firmly on the paper to remove it. If you can't reach the paper because
it is too far in, raise the front cover and remove the paper from the
front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You
do not force the paper down into the printer when you load it. For
example, if you are loading letter or A4 size paper, the top edge of
the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You
do not load too much paper in the sheet feeder. Depending on the
thickness of your paper, the sheet feeder can hold up to 100 sheets of
paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your
printer feeds regular paper as expected. If regular paper feeds without
causing problems, load the envelopes vertically against the right side
of the sheet feeder. Make sure the paper guide is against the side of
the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.
This has occured to a 2.hand printer I just bought. First head was clogged very much. I disassembled the head, used a paper towel soaked in luke warm water to clear off the over-gooed printing head surface. It is quite easy to get the head out and back in. Unfortunately my cyan ran out during clean-cycle, so I can't say if it also cured the passing paper problem.
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