Question about GE PSS26NSWSS Profile 25.5 Cu. Ft. Stainless Side-by-Side Refrigerator

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Water freezing at bottom of refrigerator/Temperature not right

We have a PSS26NSTD SS GE Profile, the temperature control is set at 1 for the freezer and at 42 for the refrigerator, it always keeps changing and freezes our food in the drawers.
After calling GE for technical support they said the problem was that there was not enough food in the refrigerator to keep it warm.

Now we have been founding water frozen at the bottom of the refrigerator, water is not coming out from the dispenser after a while, and just saw that its leaking from the two little things behind the drawers.

Any suggestions?
Thanks!

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  • stargirl23 Feb 27, 2008

    Well how do we fix it?

    Not everything in the refrigerator freezes only the bottom two drawers.



    Thanks!

  • Anonymous Jan 14, 2009

    I have all of these same problems............. every single one! Did you ever get clarification or how was it fixed? All my GE appliances have given me problems, but they are 2 years old and out of the warranty....

  • Anonymous Mar 21, 2014

    i have a little water in the bottom of my refrigerator drawers.

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  • GE Master
  • 2,651 Answers

Thats a water tank holding water dfor the dispensor, if everything in refrig is freezing quite possible that the water in tank froze as well, which would explain no water,

Posted on Feb 24, 2008

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