Question about Panasonic NN-S961 Microwave Oven
Bought the MW in Early 2002. About 3 weeks ago it started doing the following: Turntable and fan would begin running whenever the door was open. It was apparently not radiating as I checked it with a small bowl of water.
Last night I was cooking some MW popcorn and 3 seconds into its cycle it just stops operating. Interior light still on, MV timer still decrementing, no fan, no turntable motion. After 3 seconds of this, the MV timer blanks ans it goes back into normal mode as if I had never set its timer.
This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.
Even though a door switch clicks, it may still be bad inside.
Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Feb 25, 2008
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Posted on Jan 02, 2017
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Apr 22, 2016 | Microwave Ovens
If the proper voltage is coming into your control board and you are not getting voltage at the MW relay, then you need to replace the control board. If voltage is interupted by a thermostat or switch from your testing to the control board, then replace that part.
Now, testing from the MW relay on to your transformer, high voltage capacitor, magnetron, and diode.Do not do any voltage reading from the secondary side of the transformer on, this can be a deadly microwave oven repair if you do not follow directions. This can result in electrocution and the "blowing-up" of your voltmeter, only do OHM testing with the power off and the capacitor discharged. Someplace in this circuit, usually before the transformer, you will have another thermostat to test. It is usually mounted on the magnetron. Do a quick OHM test to see if it is open or closed.
Now to test either the transformer, high voltage capicitor, magnetron, and diode, you must test each part separately. A good rule of thumb, if your capacitor is bad, change the diode also. Another note, if you are working on an OTR model and you have determined to be one of these "heating" circuit parts, you can not test these parts until you take the unit down. If you don't have the parts with you and you have to order them, order the magnetron, capacitor and diode and you will have a 90% chance of solving the problem. If it is an older microwave, order the thermostat also, most times you can return un-used, un-opened parts. Check with your parts supplier. This way you only have to take the unit down once.
To test these parts, scroll down this page and you will see a chart with component tests. Follow the instructions to find which part(s) are defective in your microwave oven repair.
Microwave Runs, Heats, but turntable does not move This is a fairly easy one. First, make sure the turntable coupler under the glass dish is not broken. Second, on the control board, find the turntable relay and test for voltage. Some turntable motors are 24 volts DC, so make sure your testing the correct voltage. If no voltage from the control board, then replace the control board. Otherwise head towards the turntable motor.
On OTR models, you can get to the motor by un-screwing the bottom panel on the microwave. On countertop models, there will either be a knockout or screw on access panel. Check for voltage at the motor. If no voltage, check the wiring back towards the control. If voltage, then replace the turntable motor. The component list below also shows how to test a turntable motor.
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