Canon PIXMA MX310 All-In-One Printer Logo
Posted on Feb 12, 2010
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I just bought a new canon pixma mx 328, and to save money i bought a refill ink. I forget to refill the ink for two week until it dry out. when i try to print the error uo51 is on the printer screen. i have try to refill the ink, and my computer screen keep tellingme thhat the printer doesn't recognize the catridge. I havetried so many many way but nothing work. please help me thanks.

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  • Master 1,138 Answers
  • Posted on May 15, 2010
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Try to reset the printer using this procedure.. might help. turn off the printer..press/hold the stop/reset button..press/hold power button..while holding power button, release the stop/reset button.. then press the stop/reset button twice..release power button..wait until the power button lights a steady/still green and says "idle"... open the cover...take out both catridges.. then turn off the printer. put back the cover then turn on...now put the catridges back.. and wait for 10 seconds then try to print... try this one.

  • Anonymous May 19, 2010

    The printer will still prompt a message of black ink volume unknown and color ink volume unknown..
    But at least you will able to use your printer, fax and scanner.
    Do this every time you refill the ink of the cartridges.


  • Anonymous Jun 30, 2010

    After the procedure, when the printer registered an error u162, reset the detection for reused cartridge, follow this step:
    1. Turn off your printer an turn it on again
    2. After the printer initialize try to copy or print. The error will appear.
    3. When the error is displayed on the display panel of the printer, Press and Hold the STOP/RESET button and wait until it self restart.
    4. Release the STOP/RESET button the the printer is restarting.
    5. Wait for a few seconds and the pending print jobs will commence

    Please refer to my tips in this link for the complete explanations.http://www.fixya.com/support/r5191523-ca...

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  • Expert 64 Answers
  • Posted on Feb 12, 2010
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Does your cimputer,have a command prompt? A device manager? Check the cartriges expiration date,then the printer's software programming system(s)Then get canon on line,and ask them sysemcontrol problem questions about.Periferral devices.

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  • Canon Master 12,061 Answers
  • Posted on Feb 12, 2010
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It will never work until you "Reset" it with a "Real" Cartridge. Always use "Real" cartridges save heaps of headaches Penny pinching often cause Dollar sized problems. As you have found out. These days too the cartridges have chips in them too. To stop you reusing them.

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New ink cartridge only last less than two weeks after printing less than 30 pages

I had that model and the same experience. I kept buying ink until I realized I could have nearly bought the printer for nearly the same cost as ink refills, black and color. I also had an HP. Same thing. I finally bought the Kodak 3250. The ads about ink costs was so correct. Many more pages are printed before the "need ink" message is displayed. Buying ink online saves even more.
tip

Refilling your printer ink is a great way to save money,, NO REALLY!! however...

Refilling your printer ink is a great way to save money,, NO REALLY!! however when you are refilling please do it while you still got some ink in the cartridge, don't let it Run dry..
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Hello ihave canon pixma mx328 i moves to other country but i can't find the correct ink for it i used cl211&pg510 but not work any one help to fix my problem, the service tool not worked v1050????...

Hi!

You are actually using a wrong type of cartridge for mx 328.

The right ones are PG-810, CL-811 (PG-810XL, CL-811 Optional)
These are the types of black and color cartridge type for canon pixma mx328.

If you still have the original cartridge that comes with your printer when you purchased it, you can still use it by refilling it with commercial ink that you can purchase from an ink refilling store.
Of course errors will appear on your printer when you do that.....but there is also a way to fix that by resetting the ink cartridge.

Use the old cartridge... then PRESS and HOLD the STOP/RESET button and wait untill it self restart.
When its done you can print again.

Hope this help you.

3helpful
1answer

Hello ihave canon pixma mx328 i moves to other country but i can't find the correct ink for it i used cl211&pg510 but not work any one help to fix my problem, the service tool not worked v1050????...

Hi!

You are actually using a wrong type of cartridge for mx 328.

The right ones are PG-810, CL-811 (PG-810XL, CL-811 Optional)
These are the types of black and color cartridge type for canon pixma mx328.

If you still have the original cartridge that comes with your printer when you purchased it, you can still use it by refilling it with commercial ink that you can purchase from an ink refilling store.
Of course errors will appear on your printer when you do that.....but there is also a way to fix that by resetting the ink cartridge.

Use the old cartridge... then PRESS and HOLD the STOP/RESET button and wait untill it self restart.
When its done you can print again.

Hope this help you.
1helpful
1answer

Hello ihave canon pixma mx328 i moves to other country but i can't find the correct ink for it i used cl211&pg510 but not work any one help to fix my problem, the service tool not worked v1050????...

Hi!

You are actually using a wrong type of cartridge for mx 328.

The right ones are PG-810, CL-811 (PG-810XL, CL-811 Optional)
These are the types of black and color cartridge type for canon pixma mx328.

If you still have the original cartridge that comes with your printer when you purchased it, you can still use it by refilling it with commercial ink that you can purchase from an ink refilling store.
Of course errors will appear on your printer when you do that.....but there is also a way to fix that by resetting the ink cartridge.

Use the old cartridge... then PRESS and HOLD the STOP/RESET button and wait untill it self restart.
When its done you can print again.

Hope this help you.
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1answer

I refill the ink cartridge colored and its says check ink u051 colored

it is not advisable to refill ink cartridge. it will only damaged you cartridge. but if you are trying to save money then refill ink cartridge ONCE only.
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Refill canon pixma mp 150

Yes you could refill those types of cartridges, but i would not suggest it! Unoriginal ink will cause loss of quality and also if not sealed correctly it could spill allover the printer and will certainly cause damage.
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INK

It might be ok but in general it is not suggested to refill your ink cartridges. Third party ink is never as good, may be to think or too runny then the Canon ink. It would definitely shorten the life of your printer. Look for high capacity print cartridges if you're looking to save a little money.
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