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Please make sure the print head is seating properly as it should.
Another reason could be the contacts of the print head are not connecting properly with the main printer due to dirt. Remove the print head, clean the contacts of the print head and where it seats at the printer. hope this will help
The error message is related to the card that connects the printer to the network. The card is most likely bad. You may be able to clear the message by turning the machine off for 20-30 min, however this does not always work. If the error persists, you should turn off the machine, remove the card (it is in the back where the cables plug in, it has a connector similar to a large phone cord and can be removed by loosening the two thumb screws and sliding it straight back) and hook the printer directly to the PC with a parallel cable. You can also order a new card (Part#J3113A) online, but it will take some time and needs to be configured after installation.
Hope it helps,good luck to your daughter with her paper!.
Here is the page for the driver for your printer.
select the operating system on the computer you need and you can download the software you need
Here is site for your printer. Try unplugging (from the wall and computer)the printer for a few minutes let it clear out the memory etc. Or even download and install the latest drivers.
Let me know what happens.