Question about Microwave Ovens
This oven is 3 yrs. 5 months old and just stopped working. no power at all, not a breaker, wall socket or other home current problem. how do i know whether to replace or repair this item?
A microwave can be dead for many reasons.
If it goes dead for a while during or after cooking then comes back on, the magnetron is probably overheating and causing the magnetron thermostat to open. Then when it cools, it closes the circuit and allows power through again.
If it's intermittent or random, it may be a bad connection, usually on the control board or a loose fuse holder.
If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.
If it went dead a few seconds after pressing the Start pad, that's usually a failing high-voltage transformer.
If it goes dead or blows the breaker when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.
If the fuse is good, it may be an open thermostat or thermal cutout on or near the magnetron or on top of the cavity / body of the oven.
If you or a friend decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel. It's very helpful when troubleshooting.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Feb 25, 2008
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Posted on Jan 02, 2017
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