We've had this tv for about 3 months and we've been noticing that the dark images (like dark scenes in a movie or tv program) are too dark. The dark images are barely viewable. We have tried to change the color settings, however, that hasn't worked yet. Is this a flaw with this particular model or is there a setting that I can change?
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Melissa check you TV's picture settings, cinema, sports, movie, store, etc.and try a different display setting.
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Please try reducing the contrast a little and increasing the brightness till the dark shots are clear. Please also check the back light setting. It should not be too low.This should make all the dark scenes clearly visible if it only a setting problem. In case the overall brightness has reduced, please consult a local TV Tech.
Make sure your contrast isn't set too high. Most ghosting is caused by either contrast, brightness or tint issues. Try adjusting these settings. Also check if there is a Dynamic contrast setting for your TV as well as this can cause ghosting also.
I believe there may be another setting, it has to do with auto contrast which can make the TV seems to have high contrast ratio but sometime it does not work right, espically on the scene with dark sky with stars, someitme it will will reduce the brightness to make black real black and you can loger see the stars in the scene. I forget the name of this setting, it may be in the user manual. Do you see that in TV HD mode in other movies with a lot of dark scenes?
I w having this same issue when watching a Blu-Ray disc. I found it to be dependent upon what picture mode the TV was set to. By this I mean certain picture modes would cause the TV to dim during dark scenes of a movie. Changing the picture mode helped a lot.
Sometimes a technician can make adjustments to the y-sus and z-sus boards on the panel. If that doesn't work then its either replace those boards along with the main driver board or replace the panel. Either way this requires a technician to look at the TV.
There should be a setting in the menu of the TV to turn off the auto dim feature (used for adjusting the brightness of the picture depending on ambient room lighting) I don't have a Sony LCD here with me to walk you through the menu settings, but I am certain it is there somewhere. (Chased this issue for the wife who had the same displeasure you're having)