Printer will copy but will not print

First things first. Try and print report from the fax. Any kind of report. If it is printing OK, then the next step is to check if:

Your clients receive your faxes OK? If they are dark as well, then your scanner head is at fault.

When you make Copy on your fax and it prints dark it could be simply set with dark settings _or_because of the white calibration strip or roller being soiled or dirty, which acts as the ultimate white reference point for scanner _or_ the Scanner CCD sensor is in paper jam release position (too far away from reading the originals) just pull it back to normal feed position.

Or simply faulty scanner.

Delete both the icons(Fax and Printer icon) and also, if there is any copy if installed.

Insert the Printer driver CD or Run the setup file.
Select Add a Device from the Options that come on the welcome screen.

Select it, follow the onscreen options to complete the installation.

Once it is complete, restart the printer. And then try to print. If the issue still persists, restart the computer and then try to print.

1 Press the FAX button, then press the Menu button.
2 Press the < or > button to select PRNT REPORT/LIST, then press the OK button.
3 Press the < or > button to select ACTIVITY REPORT, then press the OK button.
The Activity report is printed.

I’m happy to assist further over the phone at https://www.6ya.com/expert/marnin_498840f315fe3361

please check whether the data cable rx232 which is used to connect the printer to pc is fine. try someone else's cable(e.g friend) and check whether it is able to print .re install the software that is provided along with the printer in the form og cd or dvd. hope your problem will be tackled then

Install fax software . You can do this with the following procedure:
go to control panel, go to add and remove softwares and then in install windows components install fax .It will ask u for a windows cd

We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.

Well could be multiple issues depending upon whether its installed on the network or through the USB.One thing you can try is unistalling the printer drivers from the computer in the control panel>printers and faxes and then reinstall the drivers.
If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz

Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

verify it is your fax not the sending one  by doing a copy, then do a report of some sort. this will show us if the fault is in the optics or in print mechanism, if report is ok then it is the optics (clean glass) but I doubt this is your problem I reckon you get a blank mark down your report and copy that being the case then the fault is no toner left in print cartridge, replace cart

Follow the steps below to perform a fax diagnostics test. 1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide. 2. Make sure you have inserted the print cartridges and loaded paper before starting the test. 3. Press Setup, 6, and then 6. This displays the Tools menu and then select Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. 4. Review the report. * If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems. * If the test fails, review the report for more information on how to fix any problems found. 5. After you pick up the fax report from the all-in-one, press OK. Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.