Question about Jenn-Air JCD2295K Stainless Steel Side by Side Refrigerator

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Jenn Air JCD2389GES ice dispenser problem

The door ice dispenser does not dispense ice. water dispensing works fine, ice maker works, just does not dispense through door

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  • Anonymous May 23, 2008

    The ice cube dispenser rarely dispense ices. It just grinds. I have removed and emptied the ice container twice and reseated the container. Switching from crushed to cubes will get a few cubes released.

  • 060248 May 26, 2008

    same problem

  • mahem Jul 24, 2008

    Does not make ice cubes or crushed ice. Lever is in down position. Water is fine - just no ice

  • Anonymous Mar 12, 2014

    ice make still works, but nothing will come out of the door dispenser, water or ice

  • Anonymous Mar 15, 2014

    ice maker is not filling or making ice. the switch is on and water is dispensing from the door.

  • Anonymous Mar 19, 2014

    ice and water dispensers not working at all

  • Anonymous Mar 20, 2014

    the freezer is still working but the ice maker has stopped.the water dispenser in the door also still dispenses water.

  • Anonymous Mar 21, 2014

    Model lg sxs

  • Anonymous Mar 30, 2014

    water stop dispensing from front door, ice maker continues to work

  • Anonymous Mar 30, 2014

    No water from door

  • Anonymous Apr 01, 2014

    Ice not dispensing from door

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If you have well water or low city pressure you may need to install a supplemental on demand water pump between your main water feed and the refrigerator. We had the same problem and the issue is your water pressure is too low for the ice maker to perform properly. I installed an on-demand low voltage water pump and it fixed the problem.

Posted on May 18, 2009

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My ice maker is not making ice.

Posted on Mar 26, 2008

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You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.

Posted on Feb 24, 2008

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Posted on Jan 02, 2017

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1 Answer

I have a jenn-air jcd2389ges. The hole in the door where the ice comes down into your cup is broken. i believe the foam piece is busted


Here is a kit of the most likely parts that you are talking about=> 12001991 Ice Dispenser Solenoid and Door Kit Just disconnect the power and turn water off before beginning to ddisassemble the fispenser components seen here=> JCD2389GES Dispenser Components
1. Unplug the refrigerator power cord.
2. Remove the overflow grille from the housing.
3. Unsnap front cover at the bottom of the housing.
(using a flat blade screwdriver, and tape or pad, twist the screw driver, or pry out the bottom trim using the molded slots in the bottom of the trim panel).
4. Disconnect the front cover switch harness connector and set the cover aside.
5. Disconnect the power wire harness connector (BL/BK and W wires)
6. Disconnect the flapper door heater wire harness connector (if one is present).
7. Release the dispenser microswitch retainers and slide the switches off of their locator pins. Carefully handle the switches so they do not come apart.
8. Disconnect the wires from the terminals of the lamp holder.
9. Remove the two 1/4. hex head screws from the control bracket and remove the control bracket.
10. Remove the 1/4. hex head screw to remove the water fitting (fill spout) from the water dispenser lever.
11. Unsnap the ice guide and remove it from the ice dispenser lever.
12. Remove the air pot by sliding the rear of the air pot out of the slot molded to the dispenser housing and slip the linkage out of the flapper door mechanism assembly.
13. Unsnap the flapper door and remove it from the ice dispenser lever. While you remove the flapper door, carefully guide the flapper door heater wire and connector over the door mechanism assembly.
14. Remove the 1/4. hex head screw securing the dispenser levers pivot retainer to the dispenser housing and remove the retainer.
15. Remove the water dispenser lever.
16. Remove the ice dispenser lever by maneuvering it around the door mechanism assembly.
17. Pull the pin from the door mechanism assembly and remove the spring and mechanism assembly.
18. Reassemble in reverse order.
Need Help let me know, Thanks Sea Breeze

Jul 02, 2012 | Jenn-Air JCD2389G Side by Side...

2 Answers

Ice maker doesn't work. changed filter. light on ice maker door still on.


You need probably to change the dispenser solenoids which swith water on dispenser

Apr 05, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn air french door water dispenser broken


You have two sides to your 67006531 Dual Water Inlet Valve, so it is very possible the side that controls the water flow for the dispenser is defective. Replace the 67006531 Dual Water Control Valve and I believe your fridge water will work fine.
5_20_2012_4_36_48_pm.jpg
I will be here should you have more questions, Thanks Sea Breeze

May 20, 2012 | Jenn-Air JFC2070KRS Bottom Freezer French...

1 Answer

Icemaker/water dispenser not working.


Just had to defrost the water tank inside the fridge for a few minutes. Using a waterproof heating pad with extension cord did the trick. Even a fridge needs a warm blanket from time to time.

Oct 21, 2009 | Jenn-Air JFC2089HE French Door...

1 Answer

The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.


I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

May 04, 2009 | Jenn-Air JCD2295HES Side by Side...

1 Answer

Ice Dispenser "Flapper" is loose--How does it reattach?


the plastic arms that move the flapper door open and closed are broken. I had this happen to me some months back. You will need to buy a repair kit from your local dealer. Explain what is broken and they can look up their part/kit number. You can't buy just the plastic door. Mine cost about $30 but was worth the price of getting my ice maker dispenser operating again. Very minor mechanics required to open this portion of the mechanism. Mostly some removal of screws and a spring or two. Good luck.

Apr 14, 2009 | Jenn-Air 21.6 cu. ft. Side-By-Side...

1 Answer

My Jenn Air refrigerator ice maker quit working


My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

bjones03@comcast.net

Mar 25, 2009 | Jenn-Air JCD2389G Side by Side...

2 Answers

Jenn air jcd2389g side by side refrigerator water leak


sounds like a leak where your incoming water line hooks to the water valves might just need to tighten the coupling or a mouse has chewed through one or both of the lines access the lines on the back and watch while some one gets water out the door to locate the leak

Feb 11, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn Air Side by Side Refridgerator


You could have a layer of solid ice at the bottom of your icetray which is binding everything up. Remove ice tray and any ice from the bottom. Reinstall and be careful of the connection on the back of the ice tray, you may have to turn it a little to get it to mesh correctly. refill and try. Good luck.

Jan 08, 2008 | Jenn-Air JCD2389G Side by Side...

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