Question about Canon MP610 Photo All-In-One Printer

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Canon MP610 Anthony

Only used a couple of times. Brand New 2 months old. When u turn on the printer it says The following ink tank cannont be recognized. And show the M. I have taken out the cartriage, shook rubbed and done whatever be wont be recognised. Any help would be great, thanks Ant

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  • Anonymous Mar 04, 2008

    Have had the same 'can't recognise ink cartridge' problem, except with the c one. Have replaced it, both proper canon cartridges, and it still says it!!!! Think I will follow advice and take it back.

  • EdboII Mar 21, 2008

    "The following ink tank cannot be recognized."  First it was 50% of the prints, then 60, 70, 80, now 100% after 10 tries.  Funny thing is that I just want to scan, and I cannot because of this error.


    This is my 2nd canon in less than 2 months.  I was stupid enough not to take it back within the 14 day return period that the Apple store claims to have.  I still may try to take it back.  My recommendation is to not buy a Canon MP610.




    If anyone else knows some magic on how to fix this, would love to know.
    Ed

  • Anonymous Jul 22, 2008

    Same problem. Can't recognize the black print cartridge. Have tried to reset the cartridge 15 times.

  • Anonymous Aug 27, 2008

    A couple of times I have turned on my printer and a warning has appeared on the screen that the yellow print catridge is not recognised and needs replacing. I have removed this catridge and it is still close to full but when replaced it still comes up with this warning. I can use the printer if I turn it off and turn it back on till the warning no longer appears but after printing one job the warning will reappear.

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I cant even figure out how to change the ink cartridge

Posted on Oct 09, 2008

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Have you tried replacing the cartridge? It may not be empty, but it could be defective (it happens once in a while).
However, IF a new cartridge doesn't fix it, I honestly would pack it up and return to the store you bought it from...

If they still have them in stock, just ask for an even-exchange -- offering to let the store keep anything from the box that you didn't bring with you so that they can then return it to their vendor without penalty. That way, they'll be more inclined to accommodate your request (believe me, I know; I managed computer and office supply stores for over 10 yrs and this was exactly how I satisfied a customer issue like this.)

If they are dumb enough to not help you, you'll have to deal with it through Canon -- but they'll replace it for you.

Good Luck!
Maggie B

Posted on Feb 24, 2008

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1 Answer

Lost manual for MP610. How do I change ink?


Here's the way to change ink in the MP610. Its pretty straightforward, and I have tried to give you pretty comprehensive instructions below. However, you can download the instruction manual for the MP610 off their website if you still have trouble after reading the following:
Instructions for when ink tank runs out of ink in Canon Pixma MP610
1. Open Paper Output tray (finger fits in rounded indent in the Paper Output tray--open gently
2. Make sure machine is on and lift the Scanning Unit cover which will uncover the ink tanks. Once unit is opened the print head holder will move to the center automatically.
3. When/if you leave the scanner unit open for a while, the print head holder will move back to the right, but you can move it to the center as in the action described in 2 by repeating the opening of the scanner lid sequence. Whatever you do, DON'T move it yourself if it doesn't come into the center automatically. Do wait until the ink tank holder stops!
4. Open the inner cover and remove the empty ink tank(s) the empty one/ones will be flashing fast-(red light) so it will be easy to see which one to remove. If you have more than one empty tank to replace, make sure to do them one at a time.
5. Removing the packaging from the new tank by peeling off the orange tape in the direction of the arrow and make sure it is completely off and then.remove the orange protective cap.
6. Snap the new tank in place so it is in the same position as the one you just removed. The ink lamp will light up red when you press down firmly on the little square icon and you will also hear it snap into place.
7. Follow the same steps as in 5 and 6 for each additional tank you need to replace.
8. When you have replaced all the tanks with new ones, close the inner cover and then make sure to close the scanning unit cover.
The machine will automatically perform the print head cleaning cycle, so be patient. Once all the noise stops you are good to go!

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1 Answer

My printer says UO52 after I loaded new CLI-BK cartridge? I did not touch the print head.


U052 is the error code for a bad printhead, not a bad ink tank, so that is a little odd. First try another ink tank, even your old one. Are you using refilled ink tanks? I see a lot of odd problems with refilled ink.
If a new tank doesn't work, you need a new printhead. It is user replaceable.

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Hello the following message comes up when i have put some new ink in. U043 the following ink tank cannot be recognised. any ideas? i have tried 2 ink tanks and same message comes up.


This Canon ink tanks has a memory chip.Try clean this chip with piece of cotton and some alcohol.Clean the contacts on the print head too.Sometimes happen this chip going to fail and printer not recognize it respectively not recognized and ink cartridge.In worst case your print head may be defective.

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Without the resetter it will continue to give error codes, holding the resume button for 5-10 seconds sometimes will turn off ink level reporting, but you either need the resetter or to purchase and install reset circuit boards on each cartridge you refill.

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2 Answers

What is a chip resetter?


The resetter actually resets the Reset Ink Counter not a chip. It resets the ink level (ink metrer) . You can use the resetter tool.
Download the mptool from this site:

http://printer1.blogspot.com/2008/03/resetter-printer-canon-mp-series-mptool.html

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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MP500 ink tank cannot be recognized error U043


I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.

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HI. Try holding the reset button for 6 seconds to overide the error. This may dissable the chip so it won't report but will allow you to keep printing. Simply check the ink tanks visually.

Refilling will give the same error too, again dissable the error.

Cheers Bob Monk (ink manufacturer magink@froggy.com.au)

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My dad is having this same problem and has been for the last 5 months. It's not from the printer being new it's a defect in the engineering of the printer cartridge older. The yellow cartridge (being the middle) doesn't snugly fit and so it wiggles around losing it's connection with the printer. I fixed this by taking making tape and taping around the base of the cartridge. It's a tight fit and it doesn't disconnect itself ever. Hope this helps!

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