Question about Canon PIXMA IP5200 InkJet Photo Printer

1 Answer

Printer will not print

My printer is about 12months old & has worked perfectly until now.
The green & orange lights flash alternately one flash at a time and will not stop. If I try to print I get a service error on my screen 6502, turn printer off & then back on. If it still doesnt work, refer to manual. I dont have a manual that explains this problem.
My email address is:- wcooper59@hotmail.com

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  • sweetlip Feb 24, 2008

    Thanks for your help, Maggie B, but it did not fix my problem. I just hope someone else offers their solution as I cant really afford to purchase another printer. Thanks again
    Warren

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Below are instructions for resetting the printer. However, if they don't work, you may have to have the unit serviced - if it's still under Canon's 1 yr warranty, go through them... if it's not, I would weigh the cost of repair to what it would cost to replace the unit altogether.

By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:

  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, power down your computer as well -- and unplug the USB cable (from the printer) from your computer,.and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer and computer back on.
Good Luck!
Maggie B

Posted on Feb 24, 2008

  • Maggie B Feb 25, 2008

    As do I dear, however, the information I gave you is straight from the Canon repair and troubleshooting manuals for tech support. The next step in the protocol is to have the unit serviced.

    Maggie

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