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MP3 Player - No initialization on installation

I purchased an MP3 player and recently attempted to set it up; I followed the (poor) instructions, connected the player via the USB (which the PC recognised as an external device), but it failed to create any icon or internal Set Up file; I even tried using the CD-Rom supplied (even though it said this was only needed for Window 98); I have Windows 2000; there is more than sufficient memory, both storage and RAM; the retailer helpline was contacted but unable to offer any advice they suggested a replacement unit which I obtained; this responded in exactly the same way; the MP3 is a 2GB combination FM and Voice and is DRM enabled; any suggestions please? Product is a Wharfdale FM6687 (unique to Argos UK)

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  • Big Dog1 Apr 01, 2008

    I have the exact same problem as described below. I purchased my FM6687 yesterday (31/03/08) and I run windows XP.



    I purchased an MP3 player and recently attempted to set it up; I followed the (poor) instructions, connected the player via the USB (which the PC recognised as an external device), but it failed to create any icon or internal Set Up file; I even tried using the CD-Rom supplied (even though it said this was only needed for Window 98); I have Windows 2000; there is more than sufficient memory, both storage and RAM; the retailer helpline was contacted but unable to offer any advice they suggested a replacement unit which I obtained; this responded in exactly the same way; the MP3 is a 2GB combination FM and Voice and is DRM enabled; any suggestions please? Product is a Wharfdale FM6687 (unique to Argos UK)

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Look for firmware for the device on the internet if cant find one buy a new one

Posted on Feb 24, 2008

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