I purchased an MP3 player and recently attempted to set it up; I followed the (poor) instructions, connected the player via the USB (which the PC recognised as an external device), but it failed to create any icon or internal Set Up file; I even tried using the CD-Rom supplied (even though it said this was only needed for Window 98); I have Windows 2000; there is more than sufficient memory, both storage and RAM; the retailer helpline was contacted but unable to offer any advice they suggested a replacement unit which I obtained; this responded in exactly the same way; the MP3 is a 2GB combination FM and Voice and is DRM enabled; any suggestions please? Product is a Wharfdale FM6687 (unique to Argos UK)
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
That player is set up for playlist transfer through Windows Media Player 10 only - you can either: 1) rollback your Windows Media Player to ver. 10; 2) attempt the firmware upgrade by running the Update tab in Philips Device Manager (may not work); 3) reinstall the installation CD - select Repair as your choice - it will add a plug-in that it may have skipped during initial installation. Good luck!
That player is set up for playlist transfer through Windows Media Player 10 only - you can either: 1) rollback your Windows Media Player to ver. 10; 2) attempt the firmware upgrade by running the Update tab in Philips Device Manager (may not work); 3) reinstall the installation CD - select Repair as your choice - it will add a plug-in that it may have skipped during initial installation. Good luck! -Tha Mp3 Doctor
First you will need to update your firmware to the most recent published firmware available by going to the manufacturers website. I have provided a link below: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Once you click on this link you will need to download and install the software by clicking on "Download Sansa Firware Updater" which is highlighted in red.
Then you will need to follow the on screen instructions to make sure the process is completed as instructed.
Once you have completed this step, try transfering the files into your MP3 Player. See if it will play them. If this does not work, try resetting your MP3 Player.
You can reset your device by going into settings scrolling down util you see the "Reset All Button",it will ask you to confirm scroll to yes and select it. This should reset to your original factory default settings. Good Luck!