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TV suddenly lost sound

Our tv suddenly lost sound,but has sound when we us when we use the video with it. it displays the word "sap" in the display and this is the first time we saw it display that word.

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I don't know what brand and model of your television,,,all i can say is that, you have to read first the manual instructions. you press the menu and check.

Posted on Feb 24, 2008

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Posted on Jan 02, 2017

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Brand new, connected to new cox cable box, video works great but no sound


if just running HDMI cable try adding audio cables too, check all your volume and mute settings in the system setup.
If you have audio on most channels, but have silence on some or all of your local network channels, you may have the Secondary Audio Programming (SAP) turned ON. Complete the following steps to turn off SAP.
  1. Press the Settings or MENU button on the digital remote.

    Result: The Settings screen displays.
  2. Choose from the following options.
If... Then... Disable SAPdisplays Press the Select button. Choose SAP Languagedisplays Use the left or right arrow buttons to choose the English setting and press Select. PREFERENCESdisplays Scroll to the Language option, select Audio, then select the option labeled Primary or the one labeled English. If the above quick fix doesn't work, there may be a problem with MTS, Stereo, or another SAP issue. Try the following:
  • Verify in the program listing guide that the program has MTS, Stereo, or SAP features.
  • Check to see if the MTS, STEREO or SAP light on the TV or VCR is on.
If the light is not on, try the following:
  • Push the MTS, STEREO, or SAP button on the TV or VCR.
  • Adjust the fine tuning on the TV set to restore the stereo or SAP.
http://www.cox.com/residential/support/tv/article.cox?articleId=81da8760-5c47-11df-ed4d-000000000000

Jan 20, 2016 | Televison & Video

1 Answer

How to I disable the SAP function on RCA FLAT 19 INCH screen?


Hello
From its main Menu, surf towards its sound Menu.
By using UP/DOWN buttons of the remote handset, select SAP

SAP (Second Audio Program) (for analog channels only) Plays the

program's audio in a second language, if one is available. The TV displays

the word SAP in the channel banner when you tune to a program that is

broadcast with SAP information. SAP audio is broadcast in mono. SAP is also

used to broadcast a program's audio with descriptions of the video for the
visually impaired. Press the right arrow button to turn SAP on or off.
OK.

Sep 22, 2011 | RCA TruFlat 27F520T 27" TV

1 Answer

Several channels have lost sound entirely on our Mitsubishi CS-32509 television. On other channels things are in Spanish at times while in English at other times. Then there are other channels that have no...


You've managed to turn on "SAP" (second audio mode) which will cause the trouble. It doesn't affect all channels, as you're finding out, and can be frustrating. Mitsubishi remotes have a singe button for SAP, if I remember correctly, and you can press it and change modes without knowing it. (The button may be marked AUDIO or SAP.) Just press the button until the on-screen display tells you SAP is off. This will bring the sound back to normal.

This ranks up there with the mysterious black box that appears on some channels. This is because of closed-captioning being set to TEXT, and it happens the same way: pressing a button on the remote.

Jun 29, 2011 | Mitsubishi CS-32509 TV

1 Answer

The vcr writing on the tv screen says "SAP" and the sound won't play. How do I turn SAP off?


Hello
SAP means Secondary Audio Programme. To cancel this, you have to get into the Minu of your TV, and surf through to get the SAP display window. There you have to set the SAP of OFF. For more details go to the user manual of your TV. OK.

Apr 29, 2011 | Samsung CXM2785TP 27 in. TV/VCR/DVD Combo

1 Answer

I cant get any sound I did the trouble shooting


Changing the Audio Output
To switch audio output from the internal TV speakers to a connected external sound system or headphones:
Press 1. MORE.
Press 2. 9 (AUDIO).
Press 3. until the Speakers option is displayed. The Speakers option will display only if an A/V receiver connection has been detected.
Press 4. to switch between TV and either AV Receiver or Headphones.

Check if the MUTE key is on.
• The TV's "Listen to:" setting may be set to SAP (analog program from the ANT input) but no SAP is being broadcast.
• Check that the Speakers option is set to TV to hear sound from the TV speakers. Possibly sound is being sent to one of the audio outputs for an A/V receiver or headphones.
• If using an A/V receiver, check that the Speakers option is set to AV Receiver to hear sound from the A/V receiver speakers.
Press and hold the POWER button on the control panel for 10 seconds to perform System Reset.

Mar 07, 2011 | Mitsubishi LT-40151 40 in. HDTV LCD TV

1 Answer

We have a 32" Toshiba Tv and the sound is off on two channels and Stereo Sap is displayed on these two channels. Any suggestions as to how I could clear this?


turn off the sap in the audio menu. sap is "secondary audio programming" i believe, and sometimes stations will broadcast in spanish on this sap or will broadcast weather or emergency information. these channels are probably broadcasting a mute sound over the air.

Aug 19, 2009 | Televison & Video

2 Answers

TV stuck in SAP mode


The link above does not work.

Aug 13, 2008 | Sylvania 6427TE 27" TV

1 Answer

Sound setting


do a set up and turn off sap in the audio setup.auto program again

Oct 28, 2007 | RCA 32F531T 32" TV

1 Answer

No Sound on TV


I did not answer the original question you posed but the SAP is the acronym for Separate Audio Program and is used to provide spanish for instance on a show which is broadcast in both english and spanish. The problem is not all stations have audio on the SAP. If your audio processor is set to SAP and you switch to a channel which has nothing on SAP you loose audio. I'm guessing someone suggested this prior to this post. If you checked your TV and it is not on SAP that eliminates that. I would look at the audio circuit for problems. Either no power to the audion circuit, bad solder joints, blown output IC or possibly a blown speaker. I know the last one is remote but it does happen and it never hurts to check the simple problems first. Besides you aren't embarrassed later when you find out it was something simple. If you are going to check these issues out remember safety. Good luck.

Jun 08, 2006 | Philips TS2746C TV

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