Question about JVC Everio GZ-MG37 Camcorder

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JVC Everio GZ-MG37u Cant Connect to Pc


My PC can not detect my digital camcorder. The model is the JVC Everio GZ-MG37u. When I bought the camera, it did not have the USB connector. I used the USB cable of my portable hard disk drive which has a mini-usb connector at one end.

I checked the manual and all it said was connect the camera with the usb cable and turn it on and the computer should be able to detect it. I set the camera to the record and play function and it could not be detected.

My PC uses Windows XP service pack 2.

Hope you can help me

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  • 4 more comments 
  • cthompson Feb 25, 2008

    I ahve a JVC Everio GZ-MG360BU and I loaded the cyberlink software just as the tutorial stated. I connected my Everio to power and then I connected the usb cable to my PC. I opened the view screen and the backup and playback options apear. I select backup, but my PC is not recognizing the Everio. I then selected Power Cinema and selcted backup and it states the no Everio was detected. I then selected my computer and it doesn't recognize the device either. Please help.

  • mitts Jul 21, 2008

    I am having troble with my computer reconizing my camcorder with Neno we are able to view but it wil not let us save file on computer please let me know what I need to do.


  • jglg14 Jul 25, 2008

    HAVE THE SAME PROBLEM my jvc wont commect to pc? what can i do

  • Patring Oct 17, 2008

    JVC EVERIO Gz-mg37u cant connect to pc...

  • Streetstride Dec 07, 2008

    Me too can anyone help?

  • Anonymous Dec 17, 2008

    my computer does not find the camcorder


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How to export video from camcorder to windows movie maker because power producer sucks!!!!!!!!!!

Posted on Jul 12, 2009

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I have the same model, gz-mg 37u and my computer won't recognize it either. There is no docking station for this model. Any other advise?

Posted on Dec 08, 2009

The camera must be "on" before you plug in the usb connector or there is nothing for the computer to find.
Set the switch on the camera to 'playback' before you plug in the usb cable.

Posted on Aug 24, 2008

I don't have a docking station - just the usb cable and the Everio. Why will this not work?

Posted on Jun 07, 2008

I have a m365 that wouldn't get recognized by the PC properly unless the usb cable was connected to the doc. The dv connection alone wouldnt make the camera present me with the intial menu to choose playback on pc/backup/etc.

Posted on Jun 02, 2008

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Hey guys, i had a very similar problem with the everio. The solution for me is that the camera didn't sit properly in the docking station causing the camera and pc to stop communicating. What worked for me is to firmly push the camera into the docking station until the pc finally picks it up. Now i have no problem with the device.

Posted on Mar 14, 2008

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