Question about D-Link AirPlus DI-524 Wireless Router

8 Answers

Cannot connect to internet through DI-524

Hello Everybody,

I used to connect to internet through DI-524. But recently I am unable to connect through it but if i connect the cable which comes directly from the DSL modem to my pc the internet works. What is the solution to this problem? I am unable to solve this. Temporary i have connected my net connection directly to my pc and through another lan card i am sharing the net to other computers.

Please help

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  • 9 more comments 
  • flingerkiloe Feb 25, 2008

    I have the same problem and have tried rebooting the router several times. What is my next step?

  • problem001 Mar 18, 2008

    i got the same problem, what should i do?

  • Anonymous Jun 04, 2008

    i plugged in the dsl cord to the di-524 in the wan slot and another cord from slot # 1 to my laptop but nothin and i want to go around the house and use it but it wount coneect to the internet

  • Mr_Catshit Jun 06, 2008

    Yup !!! I have the same problem. I have booted the modem repeatedly over the past 1 1/2 days. Same issue.

    The WAN LED (light) flashes quickly. I understand from the D-Link site that this means the modem and router are / can not talk.

    I replaced the DI-524 router with a D-Link WBR 1310. It does the exact same thing; quickly flashing WAN LED. I tried this modem out at another house and it worked.

    NOTE: A slow flash means there is traffic. A Quick flash indicates problem. Steady on is for connection.

    My ISP (after a couple of hours on the phone) decided I needed to call the manufacturer and get instructions on bridging the two. Ya, riiight !!!

    I don't know the make of modem as it is supplied by the ISP.

    I am currently connected directly from modem to a computer. Not the way we want to live.

  • Anonymous Jun 07, 2008

    i have the same problem iused to conect wire less until power outage happened and i canot conect any more

  • Anonymous Jun 07, 2008

    Router cuts out ~ once a month.  Used to be able to reconnect.  Must connect modem directly to computer in order to get internet service.  Can not use wireless. THis router is ****.

  • irvicanos Sep 09, 2008

    i can connect to internet for 2 or 3 minutes -- then it stops working. i have to connect directly to modem to connect again.

  • tommelissa Sep 09, 2008

    I lost my internet connection today, but my Ethernet light was on. Called ISP, they had me reroute the Eth. cable to the modem and change the connection configuration. That worked.
    I then went back and configured my Dl-524 again, changed the connection config back to bridged Ethernet, and turned everything off and on again. Still no connection when connected thru my router, but modem connection works fine.
    What's the life span of routers? Can they just stop working, or might there be some other problem?
    Thank you!

  • Anonymous Sep 16, 2008

    Ihave exactly the same problem. My solution buy another router which is not D-Link

  • Anonymous Jan 03, 2009

    I have the same problem. It seems like the router doesn't allow my internet through, unless I reconnect the Ethernet back into my modem. I have an installation CD, but the internet can never get through, so the connection test always fails. I use a surfboard broadband modem.

  • John  Savage
    John Savage May 11, 2010

    Hey there,

    My first question is what if anything has changed between the time it was working and now, configuration, cabling, etc? Secondly (these may sound dumb but I have to ask) have you rebooted the router and or have you tried to reset it back to factory defaults?




8 Answers

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Try this exactly as written.

Disconnect ALL cables from the modem and router: internet cable, power, and ethernet. At your option you can leave the computers on but if this doesn't work the first time, try it with the computers off.

Connect the modem, cable, ethernet, and power. Wait until modem has botted up.

Connect power on router,
then ethernet from modem,
then one by one connect the computer ethernet lines to the router.

If necessary, turn of your computers.

If this doesn't work, get religion and start praying.

Posted on Jun 06, 2008

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After you've rebooted your wireless router...make sure you reboot the cable-company (or DSL) modem while the router is connected to it and on. The modem seems to recognize the router properly only in this way.

Simply unplug the power to the cable-modem and plug it in again.
If the cable-modem has a battery back-up you'll want to remove that as well.

Posted on Mar 22, 2008

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All you need to is to reboot your router everytime that there is no internet connection...
follow this instruction if you dont exactly how to do that:

1. type in on your web browser
2. log in by typing your username and password..if you dont know your username and password just type in Admin in the username box and hit enter.
3.once your in,click on Tools. Misc.
5.and click Reboot.
6.wait for it to reboot.
7.Now check your internet connection.
8.If doesnt owrk,reboot your router again.(you might reboot 2 to 4 times)
9.if it still doesnt work, just "Buy" a new router

Posted on Dec 18, 2008

This product is discontinued i hear so maybe there is a problem with it cuz mine doesnt seem to work anymore either and everyone seems to have problems with it...

Posted on Sep 20, 2008

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Respected sir,

how to configure and instal the routter dl-524.please help me

Posted on Sep 17, 2008

  • kishorshrine Sep 17, 2008

    I dont know to instal the routter


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Okay this is wat i did its not the best solution but i recommed that you do it becuase of the simple fact it works....

step 1. find a small screw driver
step 2. unplug the router (power and data)
step 3 .unscrew the 2 screws at the back of the router
step 6 .take the cover off the router so you can see everthing on the inside
step 5. Leave to cool down
step 6 . plug everthing back into the router just leave it to start up (approxmently 2 min)
step 7. make sure that the nothing touchs the inside of the router

the reason for doing all this is because this wireless router overheats alot if it is used alot .... this should sovle all your problems (4 your info this may void your warrenty ... but at least it will work

Posted on Sep 15, 2008

I have the same problem can not connect to internet through Di-524

Posted on Feb 25, 2008

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Usually if this happens it means that you have either disabled your internet on your PC or the router and modem need to be restarted at exactly the same time. Hope this helped =)

Posted on Feb 25, 2008

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