Question about Sony Playstation 3 (PS3) Console

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PS3 email user and password

I bought a used ps3 from a second owner. I am unable to get a response back from the first owner for his password so I can save my email address onto the ps3. It is telling me I need to know the old password in order to change the email address. Is there a way I can put my email address and make it work another way?

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  • antonbomb123 Mar 07, 2009

    my ps3 got corrupt or sumting every time i turned it on it froze so i reset everything .. so i forgot my sign in password but i remember my email .. can anyone help ???

  • Anonymous Mar 26, 2014

    I was hoping to purchase something for my ps3 online, but through the process I needed my password information. I forgot it, but then realized that my ps3 has our old e-mail address. When I tried to change it to our new address, it blanked out my old password. I need to put in my new e-mail and retrieve my old password.

  • Anonymous Mar 29, 2014

    need to change email and password

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What site can i use to hack my own account back ?

Posted on Nov 28, 2009

Hi im tryin 2 sign in on ma ps3 i tryd my email adrees nd my password nd its sayin da email or password incorrect

Posted on Oct 19, 2008

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You can log in as a new user but im not sure if you'll have admin control of the system, might do though. failing that you could reformat the hard drive but you'll lose all your saved data, music, game saves etc

Posted on Feb 24, 2008

  • hodgey46 Feb 24, 2008

    just remembered, the default password is 0 0 0 0. try this 1st as he might not have changed it

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How can i delete the email & password on a secondhand 160gb ps3 please


http://uk.playstation.com/ps3/support/general/detail/linked391089/item391133/Delete-data-on-the-hard-disk-drive/

Oct 17, 2012 | Sony Playstation 3 (PS3) Console

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Feb 27, 2011 | Sony Playstation 3 (PS3) Console

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Sony are either doing a maintenence update or trying to fix the latest update bug that is stopping people from logging on. It will be fixed soon, give it some time and try again later.

Hope this helps

Sep 21, 2010 | Sony Playstation 3 (PS3) Console

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Hi after my ps3 dlded the newest update now it wont connect to the psnetwork.. ive reset it put all my email acc back in and tested my connection 4 times. is it possible for u to sumhow fix that psnetwork...


Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%#@$

Sep 21, 2010 | Sony Playstation 3 (PS3) Console

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Ps3 wont let me sign in. after i sign in it says wrong email or password. it returns to my old email address


Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$@%

Sep 21, 2010 | Video Game Consoles

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I just downloaded the newest ps3 update and now my ps3 won't take my email or password what should I do?


Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I bought a second hand PS3. The gent I bought it off has gone overseas and I am unable to get the password for it. How do I set a new one


If you are referring to the Playstation Network Online password then without his personal details you will not be able to reset that password. However you are able to reset the PS3 so that it clears all information so you yourself can go to playstation.com and create your own account. You can then select Playstation Network on the newly restored PS3 and enter your own details.
Follow these simple steps to clear all Playstation Network account details.WARNING! You will lose any saved game data and other information doing this!!
Step 1. Turn your PS3 onto standby. (Red light on)
Step 2. Press and hold the power button. It will beep when you first press it, beep about 5 seconds later then beep again and switch to standby.
Step 3. Take your finger off the power button but press and hold it again. It will beep as soon as you touch it, beep again 5 seconds later then beep twice quickly. When you hear this take your finger off the power button.
Step 4. The PS3 will ask you to connect a controller via USB and press the PS button. Do this and then a menu will appear.
Step 5. Select option 5 "Restore PS3 system". This will restore your PS3 back to a clean state so you can put your own details in, for example time and date, console name.
Step 6. On your computer goto https://store.playstation.com/accounts/register/beginNewAccountRegistrationFlow.action
There you will be able to create a new Playstation Network account for free. You can then use these account details on your PS3 when you log in to Playstation Network.

Hope this helps

Aug 10, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Previous owner login information-Playstation 3 60GB


The only way to do this would be to completely restore the PS3 system so that when it next turns on it asks for your information.

Hope this helps

Jul 28, 2010 | Sony PlayStation® 3 (60 GB) Console

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Second owner, cannot sign with network


If I understand you correctly, you bought a previously owned PS3. But it wants you to use the existing user profile in order to play SOCOM... Is this correct? I would create a new user profile. Take the XMB all the way left and create a new user. You'll need a new email address to do this, or at least an email that's never been associated with a PlayStation account. This should solve your problem. Hope this helped... If not, please message me back here & I'll see what I can do to hook you up right.

May 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

We bought a ps3 used the other owner had a online password we need the information to sign it to my son as the user we dont know the other user password how can we fix this problem


Hi renees1172,

If you would like to create a PSN account for your son/already have one, then it really doesn't matter if you were to:

-Reset to factory/default settings
-Format the PS3 hard drive (although if you do this, please make sure you backup all essential pictures/music/videos/game saves onto a usb drive)

From there onwards, you will have every setting restored to the way it was intended for a new owner, fresh out of the factory. You can then connect to anything without having to worry about security codes etc.

Hope this helps,

Please leave feedback,

Thanks!!!

Jan 17, 2009 | Sony Playstation 3 (PS3) Console

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