Question about 2wire 2700HG-B Router (2700HGB)

3 Answers

Gateway Reboots Constantly

I have a 2Wire Gateway 2701HG i got it when i signed up for AT&T Yahoo DSL, my modem connects but after about 5 minutes, it reboots and I lose connection for like 2 minutes.

Posted by on

  • 9 more comments 
  • norwegian Mar 01, 2008

    Exact the same problem with AT&T and this modem. Doesn't matter if a computer is connected at all. In the middle of the night when all computers are turned off it still restart. Sometimes 4-5 minutes between each time, sometimes 4-5 hours. No difference even if several computers is connected and dowload heavy things. Just keeps restarting whenever it wants to. Not connected to any powerstrip, tried several locations in the apartment. Anyone got an idea? When searching the internet I kind of got a feeling that there are others with this problems...

  • junior franco Mar 05, 2008

    Well, im connected through ethernet and recently.....i used a PSP through wireless and the computer through ethernet, it stayed on much longer that it does with ethernet, I have the latest firmware and resseting it to factory settings leaves it exactly the same. 2wire tells me to get a new one online but when i call them, they tell me to call AT&T and tell them that it is a problem with my connection.

  • junior franco Mar 09, 2008

    It is not the phoneline because i use a modem that is like 6-7 years old and it l works perfectly, i goes slower but assuming back then DSL was not that fast

  • VuDoo Mar 27, 2008

    omg my modem keeps on reseting itself and my internet keeps on disconnecting every 5 min and its really annoying i tried alot of solutions like connecting the plug to a wall resetting my modem with da reset button (havent gotten da replacing modem) i heard that at&t gives u a refurbished modem da one with a serial number on a STICKer because the real new modem is the one with a serial (IMPRINTED) onto da modem but if have a solution PLEASE HELP ME

  • junior franco Apr 02, 2008

    I'm really geting tired of this modem, everything is how it has to be, i called 2wire again they told me it should be working perfectly....

  • victor88 Apr 30, 2008

    Airport Card on My MAC sees the network modem but cannot connect.

  • Anonymous May 07, 2008

    Same issue, tried dsl after disatissfaction with roadrunner customer service. only to discover that att dsl was horible and their customer service was even worse. dont waste time or money with this garbage. I spent many hours on the phone going through automated ******** only to discover every time that noone in att could solve this problem... so for me its bye bye dsl. i pay thm to provide one service for me. when it doesnt work and they can fix it i have no use for it. i have 0 tolerance for incompitent ********.

  • Anonymous Jul 05, 2008

    Gateway reboots constantly. DSL and Internet LEDs turn red

  • veha Jul 13, 2008

    system does not respond to password and appears to have reset to a new one

  • dawg21 Jul 29, 2008

    ANOTHER COMMON ISSUE: If your modem keeps restarting once the power LED turns solid green, the most likely cause is the power adaptor. Replace the power adaptor and all should be well again.

  • Alexander Kogl May 11, 2010

    juniorfranco,

    1) Please provide your Detailed Log, your DSL Diagnostic page, and event log.

    2) How are you connected? (through wireless or ethernet)

    Thanks!

×

3 Answers

Just upgrade the firmware - job done

Posted on Aug 25, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Expert
  • 147 Answers

Okay Junior,

I've had a lot of customers have known issues with the 2Wire Modem/Router. The problem is its trying to be a router, while at the same time a modem. That's like trying to use one of those shampoo and conditioner all in ones - its not gonna work!

Your best bet is to ask them for a regular DSL modem, and then buy yourself a (preferably) NETGEAR router.

Please let me know if this helps. Take care and good luck!

Posted on Apr 02, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 91 Answers

Many times, updating the firmware of the router fixes that kind of problems or resetting it to the factory settings. you can download firmwares from 2wire site and the in the router settings windows update the firmware.

Posted on Mar 03, 2008

  • Ronen
    Ronen Mar 05, 2008

    then it stil could be a probelm with your line or the gateway itself, try to plug it to another phone socket and see what happens.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i connect the dsl cable to it the dsl light starts flashing green then red


Put tinfoil over your splice connectors and filters as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

Jan 02, 2013 | Gateway 2wire 2701hg Wireless Dsl Modem

1 Answer

2wire 2701HG-B gateway can't connect locally


Have you got MS CLient loaded in the network settings. If not run network wizward on each machine and then try again. hope this helps Mark

Aug 18, 2009 | Computers & Internet

1 Answer

2WIRE 2701HG-B with flickering DSL light.


The DSL is out in your area or the phone line has been disconnected.
I would contact ATT&T to find out if thire is a service issue in your area

Aug 15, 2009 | 2wire Computers & Internet

1 Answer

Cannot login to paypal and banks


Possible the power adapter is bad, know problem - check ebay.

Aug 15, 2009 | 2wire 2700HG-B Router (2700HGB)

1 Answer

2wire 2701HG-S Embarq to AT&T


that is typically a bad username in the modem, you will have to put there temp user name in for registration for the DSL. and after that you can put the username into the modem that you created during the registration process. Should be taken care of.

May 15, 2009 | 2wire Computers & Internet

2 Answers

Can I use AT&T 2WIRE 2701HG-B DSL to ant ISP?


look if u wish to go for verizon service,,they will provide u with a wireless modem as well,,but if u tell them that u hav a modem then they might configure this modem only,,both ATT and verizon are DSL service providers with PPPoE connections.the only thing u need is the username and passwrd from verizon which u have to setup on the first page of the 2wire setup page,,both the connections are dhcp based.so no other connection settings change required.But when u talk with verizon make sure u tell them of the 2wire modem

Moreover verizon has wireless broadband service which is actually a express card tat u have to put into your computer and u can go online anywhere u go within ur country{it works like a mobile phone}

best of luck,,keep me posted

May 14, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

3 Answers

My 2Wire 2701HG-B Gateway constantly resets!


If your gateway is constantly rebooting this is a sign of hardware failure and you should speak with your ISP about a possible replacement if it is still in warranty.


Feb 19, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

Dsl light flashes red constantly


Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

Nov 13, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

2wire 2701HG-B constant power loss


Hard reset the router and reflash or update the firmware.

If still wont work then it will be hardware problem (bad memory).

Oct 03, 2008 | 2wire 2700HG-B Router (2700HGB)

Not finding what you are looking for?
2wire 2700HG-B Router (2700HGB) Logo

1,356 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Justin
Justin

Level 3 Expert

2072 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...