Question about Microsoft Picture It! Publishing Platinum 2002 for PC

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Microsoft Picture It! Express - when I open a picture with it...

It gives me a message that it has found something wrong with the catalog and is trying to fix it. It never fixes it and it freezes up every thing else. Two hours on computer last night, three hours on computer today, and three hours with Microsoft tech today and there is no solution because Microsoft does not support Picture It! any more.

I cannot repair from the disk because I think it came with my Microsoft Work Suite 2000, which has since been lost in a flood in our basement where our computer used to be.

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  • sbjdteam Feb 24, 2008

    I found that myself yesterday and it all seemed too much to even begin when the problem wasn't EXACTLY the same but... I think you are right and that it is my only hope. I followed the very first "Repair the Catalog File" to the letter and I am locked-up. :) I am going to re-boot and try to find this page again and try the second solution on the page. Thank you for trying and we'll see if the second time is the charm!

  • sbjdteam Feb 24, 2008

    Okay -



    When I try the first "Repair the Catalog File" my clip gallery acts as though it's going along just fine very quickly and then it locks up.



    When I try the second "Create a Backup Copy of the Catalog File" I am fine until I get to "Restore a Backup Copy of the Catalog File" because I have Windows XP and it doesn't tell you what the type in the Open box for my version and configuration of MW.



    When I try the third "Replace the Catalog File with a New Catalog File" it does nothing to solve the problem. But...I don't have artgal50.mmc - I just have artgal50. I still followed the directions, it just didn't get me any where.



    Following is exactly what my Picture It! says when I try to open a picture with it:



    Repairing Your Catalog

    Picture It! is attempting to repair a problem it has detected in your catalog. This may take a few minutes.



    Then it does the same as the clip gallery...it rushes along compacting like a bat out of heck until it hits 98% and then...nothing...for hours.



    And it won't close so I have to flip my switch to re-boot and then my disk check goes crazy and all that.



    I have been evicted from my home. Friday is our last day here. I just wanted to get the last of our pictures in Picture It! format and on a USB storage device so I have them backed-up for the move to where ever it is we end up going. This is just driving me crazy. Microsoft's only answer was to buy new photo software from another company. I don't have the money. I need to fix what I have.

  • sbjdteam Feb 24, 2008

    A final note: I disk checked, defragmented, opened Picture It!, watched it zoom to 98%, and went to bed. Ten hours later, not a single thing has changed. :(

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Take a look at this article and see if this helps. I'm not sure of the actual error message you are receiving but it sounds like it might be what you are experiencing.
http://support.microsoft.com/kb/250546

Posted on Feb 24, 2008

  • Lisa Kalmbach Feb 24, 2008

    If the other options in that article don't work, post the exact wording of the error message and I'll see what I can find.


  • Lisa Kalmbach Feb 25, 2008

    One other thing you might be able to try to get it back (although this is extreme) is the System Restore.

    Depending on how much you use your computer and what you use it for, you might be able to restore your system back to a time when Picture It was working.

    However, it would restore your whole system and if you've made any software updates/changes it would also restore those.

    Just something to think about trying.

    Sorry!

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