I had the same problem a few days ago. All the buttons worked fine except the menu button. No matter how hard I pushed down, it wouldn't work. I was thinking about taking it to a cell phone store to see if they could fix it, but I had a feeling they would charge me a lot for a simple problem or say I would need to replace it. So I searched online. I didn't find any solutions that worked for me. So then I just thought of pushing the button down at different angles and it worked! I have to push the bottom part of my menu button and at a down angle to get it to work. It's a little annoying, but not enough for me to pay money to get it fixed or replaced.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
sir/ma'am, i think the flex cable of your phone was damage and need to replace,flex cable is one of the main parts of cell phone and it will found inside of the cellphone, so go to the service repair shop.
Altho there was no visual evidence to the effect that dirt or liquid was present (or ever present) the problem nonetheless was solved by removing the keypad & blowing compressed air ( available from Radio Shack) in, under and around the buttons on the pad & similarly, the circuit board area that the pad sits on. There are a few access holes that allow you to blow air between the plastic cover plate situated over the circuit board. There are two screws holding that plate in place which I would have preferred to remove but the screws are very tiny & also have unique heads requiring a special tool which of course I didn't have. All the same, the pad worked fine on assembly even though I really have no idea of the real root cause of the problem. It worked for me, regards TREVWEN.