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Anonymous Posted on Feb 11, 2010

Hi, how do fix a paper jam? 1st page printed ok, 2nd page jammed. I pulled it out backwards but the centre of the page was torn and a small piece missing. I can't see where I can clear that small piece of paper. Any assistance will be appreciated. RR

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mukhtar21 shaikh

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  • Posted on Feb 11, 2010
mukhtar21 shaikh
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Unplug the power cord and open the cover and remove the TONER and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!

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  • Posted on Feb 11, 2010
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I eventually found the small piece of torn paper stuck in the toner box mechanism. After removing it I encountered another problem - the paper was not feeding correctly from the paper tray. The problem was a narrow strip of foam (which guides the paper from the tray) had come loose. I glued it back and it is now all working again. RR

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