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Clean all the rollers in the ADF with a damp lint free cloth. Depending on wear, they may need to be changed, but try cleaning first. Where the paper stack rests there will be either a pad or roller, make sure it is clean too.
I'm having the very same problem. No paper was ever stuck and the first time I tried to scan a document by laying it on the glass, not even through the feeder and it did this, and just like with you now it won't even print. Apparently this happens a Lot. I sure wish I would have seen these issues before I bought it! I wish I could help you out, but at least you know you're not alone.
I would remove and reinstall the driver to see if that will correct the single copy problem.
On paper: low cost paper generally has a high wood fiber content making the surface rougher than that of better paper stock and more likely to 'stick' together.
With any kind of paper, it is useful to fan the stack before placing it into the feed tray or cassette.
Sometimes the edges are not sheered cleanly which can also cause them to tend to stay together.
Fanning helps overcome this too.
A1-1 to A1-32
All indicate a paper path problem, etc. in the ADF
ADF exit problems
Irregular size documents
ADF single sheet document reset
ADF exit interlock
Tray 1 jam
Tray 2 jam
Tray 3 jam
Jams related to duplex
Registration sensor, re tray 1
HCF feed problems
Tray 1 feed problem
Paper stays in tray or duplex or HCF
Bypass feed problem
E1-10 to E1-25
Paper on registration sensor
Reset signal happened. Might read E-2 something else
E3-30 to E4-14
E4-10 to E4-14
Inverter sensor not actuated
E4-40 to E4-45
Duplex entry sensor
Front door interlock
Tray 1 interlock
2 tray or duplex interlock
E8-6 to E8-15
Duplex entry sensor
Sorter entry sensor
Sorter exit sensor
Paper size not available for sort/stack
Replace copy cartridge
Replace copy cartridge
Wrong copy cartridge installed
Copy cartridge EEPROM
Auditron or other counter problem
Platen glass temperature is too high
Communication problem between interimage erase/edge lamps and main board
Main motor drive problem
U2-1 to U2-4
Scan home sensor
Open fuser thermistor
Fuser did not warm up properly
Fuser temperature too high
Fuser problem. Staying on too long
High fuser temperature
Sorter bin home switch not activated
Sorter bin home switch stayed actuated
Sorter bin home switch
Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6
Problem with exposure lamp, lamp sensor, lamp board
I've had this happen to my scx4521f a few times. I think I had too much paper in it. Or maybe it was poorly loaded paper. Take the stack of paper out and turn it around so you have no dings or dents on the inward facing side. You need to make sure that the paper is stacked evenly. Good luck. And now I will post my problem.
This is a common problem, not only with your printer, but most at some time or other. In part it seems you get what you pay for, in that if you buy premium paper (business grade 40 mil), you normally have less problems. The paper is drawn into the printer by a rubber or compacted foam roller, and sometimes the paper sheets will sick to each other, and more than one will be drawn in. The best thing to do if you are using less expensive paper, or even the expensive stuff, is to "fan" the stack of paper several times with your thumb, at the end that will face the rollers, and also don't let the stack get down to only 3 or 4 sheets, as the problem is worse near the bottom of the stack.
Hope this helps.