Question about GE 27998GE2 Cordless Phone

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Buttons becoming hard to press on GE 27998GE2-A

Hello there,

I've had my GE phone for a few years and i'm noticing some buttons, particularly the numbers 1-3, becoming hard to press. I have to press very hard in order for it to "beep" and it's to the point now that it's useless. I would prefer not to buy a brand new phone as I have voice messages on my machine that i don't want to lose. I would like to just buy a new receiver replacement, is this possible?

Thanks,
Marie

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  • Anonymous Jun 10, 2008

    Same problem, buttons are hard to press and you have to hold them for like 5 seconds-then you will hear the beap. By the time you get to put in the second number, you just give up. There were not any answers to this problem so I could not try to resolve it. The phone is in very nice shape, but we just can not dial. Any help would be great.

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SOURCE: brand new cordless handset -- no dial tone, no ring!

I doubt it's the battery. As I understand it the base works fine and the problem is only with a cordless phone. Are you using an external charger stand for the cordless handset? These phones need to be registered to the base unit. That is usually done by installing the cordless phone in the base unit but you may need to do that shortly after insalling the battery or you could have a register button or setting.

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SOURCE: Memory Full?

I unplugged my power supply cord from back of phone and replug it again, I found there were in fact four messages. After I deleted them I was able to use the memo button again. So perhaps this willhelp you, too. Ackey320

Posted on Sep 02, 2007

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SOURCE: "New Voice Mail" stuck on screen.

Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system1.gif would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.

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SOURCE: New Voice Mail flashing light

What worked for me was to call my phone from another phone and leave myself a voicemail. I then went in and retrieved and deleted that voicemail. Once I hung up from my voicemail service my handsets reset about 10 seconds later.

I hope this helps!

Posted on Jun 05, 2008

  • 1 Answer

SOURCE: GE 25952EE2-A

http://www.home-electronics.net/ge/pc/IB/25952EE3_IB.pdf

Posted on Nov 02, 2008

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Remember to give me 4 Thumbs Up
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