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Did you plug in the scan unit and then installed the software? If you did you will have to unplug or turn off your scanner then uninstall your software. Reboot and the with the scanner turned off reinstall the software. If the install asks you to plug in your scanner, turn it on. If it asks you to reboot, then reboot. After rebooting, turn on the scanner then start the Easy Scan Utility. This should work. It worked for me.
I had same problem with Kodak s1220 scanner. Smart button didn't invoke the oem program in Windows 7 64 bit. It started the windows program which wasn't as slick as the oem. I un-installed and re-installed programs in all kinds of orders to no avail. The updates didn't address the issue. I finally started digging in the various folders in the update package and found a directory called "Button app" it had a install setup program and a file called "killKSS". After that it worked! Sweet. Now if I can only charge kodak for my time.
Canon only has this scanner driver in OS9 and it will run in classic mode if you are using OSX. This $40 software will work with your scanner in OSX, but for $40 you can purchase an OSX native scanner too. http://www.hamrick.com/index.html
You should be able to reconfigure the button settings by clicking on the "Settings" button in the CanoScan Toolbox application. Although the default setting is Scan, Copy and eMail, each of the buttons can be configured to do whatever operation you choose.
Hi alls, this is my solution for Benq Scanner 5250C under Win Vista and Win 7 [both 64bits and Ultimate version]; [sorry for my English Im Spanish] - Disable signature verification of drivers; *Start Menu à Run and type this command;bcdedit /set nointegritychecks ON - Restart the computer. - Install this driver from Benq homepage; [scanner_sw_5250c_v6.3.zip] Support page; http://benq.co.ae/support/downloads/downloads.cfm?product=558 Driver to download; ftp://188.8.131.52/scanner/drivers/5250c/scanner_sw_5250c_v6.3.zip Install it with Administrator privilege [right mouse button …] press yes when ask if you want install unsigned driver. Run Mirascan driver, it say that not found any scanner, close this application, unplug the USB scanner and plug again the USB cord. Run again Mirascan … and calibration will start and all possibilities are ok. Remember to enable the signature verification of drivers; - Run;bcdedit /set nointegritychecks OFF - Restart the PC. by JoinMA bibi.